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Anneke M
Active since Sep 2013
3
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Reviews
3 reviews39 months ago
UCT online high school took me for a fool
I honestly hope they give their students better assistance than what they gave me. Very disappointed, I wonder how much registration fees they take from misinformed parents. They should be ashamed.
132 replies
40 months ago
Koalet.....you let us down.
The worst service ever, well I cannot even say worst service because we did not receive any service. Responded to two adds on two separate occasions where we emailed and whatsapped the "agent" with no response. We even phoned the number provided just to be told they will respond to the whatsapps shortly. But no.......still no help or communication from the agent. Very disappointing really.
0 replies
57 months ago
Shame on you Rain Internet Service Provider.
Hi Anneke, We’ve received your request for help and our support team will be in touch within 24 hours - hang tight! In the meantime, sign in and check out your handy my rain page. It puts you in control of your data. You can manage your account, track your spend, optimise your signal, switch data plans and more. Your reference number is 8074407 - 22 July 2021 Your reference number is 8147945 - 26 July 2021 Thanks rain I logged a ticket on the 18th of July asking for help in connection with our WiFi network. On the 21st of July at 11:39 I received a call from one of Rain's representatives informing me that she will send me an email with instructions that should be followed to connect to a tower closer to us. Needless to say I did not receive the email. I logged another ticket to say that I never received the email, after waiting more that the 24 hours turnaround time they so eagerly include in their ticket/ mail reply I decided to log a ticket for assistance for the third time. It is now again after 24 hours after logging the ticket and still no help from Rain. I don't get their lack of service for free.....I pay for it. I think this is very poor service, I'm very disappointed rain.
53 replies
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