MK
Mohammed K
Active since Sep 2013
40
Reviews
0
Industries
Reviews
40 reviews1 month ago
Makro Online & Cape gate: Pathetic customer service
Order number:OD436950417341343100 To say I am disappointed will be an understatement.I have been waiting since early this morning at home,not going out nor taking any or making cellphone calls, for a Makro parcel that was never booked for delivery. This was confirmed by the Makro call centre 5 mins ago.It was supposed to be delivered today for an urgent purpose, but it seems Makro online and Makro Cape Gate does not need our support, less even our business. This is not just disappointing but disgusting coming from a business brand like Makro.
53 replies
10 months ago
''COLD'' SERVICE FROM STINGRAY FOR FAULTY ALVA HALOGEN HEATER
I purchased an Alva Electric Quartz Heater-800W from Takealot.com(12 month manufacturer warranty) on 05 August 2024, but the halogen bulbs had proven to be very unreliable, just like Stingray manufacturers themselves. Several emails & contact forms to them & they have not responded.Will think twice before purchasing any of their products,
0 replies
21 months ago
Santam still the BEST!
From zero stars to five stars!. Santam insurance's Miss Aqeela Rajap turned this rating around.....From complaint to compliment. Ms Rajap's communication was professional,informative & highly effective in addressing my issue. I was on the verge of leaving SANTAM, but because of Ms. Rajap's undeniable efficiency & care shown, I have decided to stay with Santam. I still believe they are the best short term insurers in South Africa, & Ms. Rajap just ignited that flame of belief once more. Thank you Ms. Rajap & Santam
53 replies
21 months ago
I would like to write a review about MiWay Insurance and more specifically Noluthando Baloyi
I would like to write a review about MiWay Insurance and more specifically Noluthando Baloyi. Excellent customer service from the Miway insurance representative.I could not ask for better......
56 replies
41 months ago
SHOCKING 'CUSTOMER SERVICE' FROM PICK N PAY
RE: Complaint reference:1001495340 For the benefit of Hello Peter followers: Just a follow up email wrt the complaint I had logged with your call centre yesterday,27/11/2022. The truly shocking ''customer service" I received from the management of PnP Kenilworth centre in Cape Town has left a bad taste in the mouth. I had always thought Pick n Pay was another name for professionalism, ethical & righteous behaviour & honesty. But you, Pick n Pay have proved me so wrong. I was always in two minds if closing my PnP store card account was the right thing to have done, but thank you for the tick in the box that I was correct. If that was the behaviour of senior management from a PnP store on a point that they were wrong, then I guess I should move on to a different supermarket chain that will value my support. PS: I spoke to a PnP online orders consultant yesterday after the incident by name of Caz/Kaz, & explained everything. He was in total agreement with me that I was correct. I had received wonderful customer service from Lethu & Caitlyn of Rosmead Pick n Pay where I got the assistance I needed. I have experienced for the first time that an individual(in this case the KC branch manager) is bigger than the company PnP itself.
60 replies
44 months ago
IMPECABBLE SERVICE FROM DEESF & SANTAM
My family & I recently moved into a new home & were faced with electrical & plumbing issues. Through Santam, we were introduced to DEESF, who are certified electric & plumbing specialists. A special note of thanks to Hamilton & Villain(yes that's his name) for their outstanding service. Their attention to detail & work ethic was impeccable. Thank you Santam & DEESF for making things easier for my family & me.......
0 replies
46 months ago
Great service from Santam Claims consultants
Once again Santam has not disappointed us during the processing of our motor vehicle claim. Alexandra Klein, Siyanda Mdlulwa & Tsholofele Kgwadi are the three Santam claim consultants that have rendered service of such a high quality that Santam can be proud of them. Effeciency,effectiveness, transparency & a high degree of responsiveness on their part has made us appreciate Santam ever so more.Thank you Santam!
134 replies
46 months ago
Santam: Another name for Effeciency,Effectiveness & Transparency
Once again Santam does not disappoint. Tsholofelo Kgwadi [Desktop Motor Assessor], handled my vehicle claim with professionalism, effeciency & transparency. Thank you Santam, Tsholofelo,Alexandra & Siyanda for making the claim process hassle-free for my family & me. You are genuinely the best in the business!
268 replies
46 months ago
Santam is the BEST short term Insurance provider in South Africa
Impeccable & outstanding service from Santam service consultants Alexandra Klein & Siyanda Mdlulwa. My vehicle claim was handled professionally, timeously & effortlessly. I believe Santam to be the Number One short term Insurance provider in South Africa.
134 replies
47 months ago
Mariam's Kitchen Fores**** atrocious fast food
Oversalted,overspiced Masala steak Gatsby received over the weekend,Saturday 04 June 2022 from this eatery.Attempts to get a response via email has failed. Telephonic conversation I had with the 'manager' Rafiek proved fruitless as he wants to refer the complaint to the owner first for a resolution.Which manager worth his salt, does not have the power or authorisation to handle a complaint or sort out a serious problem brought to their attention by a customer.Please Capetonians,do not buy your fast food from Mariam's Kitchen in Fores****,Cape Town.Their food & customer service is truly atrocious......
0 replies
Review Distribution
5 Star
7 (17.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
10 (25%)
1 Star
23 (57.5%)