Active since Oct 2013
Very accommodating and professional . My property was sold in 10 days after listing for my asking price . Well done
From the start they were very accommodating and supportive the consultant who arranged my move to the actual movers . I was very impressed with their service provided . Well done and thank you.
I bought a vehicle advertised on the web site . I tried cancelling the deal , as it was not as advertised . Unfortunately I paid cash and there way no way of getting my moneys back . In the end I had to have extensive work done on the vehicle and I could have basically bought a demo model. I will never use this site or recommend it to anyone.
The call center are most friendly and helpful and know their different schemes suited best for you . They paid me a no claim bonus which I was not aware of which is most appreciated They are rated full stars by me .
A fraudulent account was opened in my name and a debit order started going off of my account. I contacted Telkom Mobi to find out who opened this account and requested a copy of the contract which has never been received. I submitted an affidavit to Siebant who has never replied to me and I had to recontact Telkom and spoke to Xolile Amanda Mnikathi, to whom I aslo sent the affidavit and who sent me a statement. The address on the statement is also a completely different to my address. I do not even know where this place is. When any contract is taken with a service provider proof of address and original ID is needed, so how was this processed. I have also requested a copy of the contract from her and still no reply. I approached the bank to stop the stop order which costs me about R80-00 per month for every reversal of the debit order. And the bank does not guarantee that the debit order is cancelled and after 12 months the full amount owing could go through as a debit order, at which the bank also takes no responsibility. Due to this I am left no option but to close my account and go to another bank. How is it that every payment requires an otp number but stop orders are added to my account with no notice to the account holder. Surely Telkom can do investigation if there is a fraud case to resolve this immediately. There are many other people who are sitting in the same situation as me with Telkom. There is no customer service from Telkom. How can they not cancel a debit order or send through the contract so that proof can be established that I did not sign the mandate and also did not apply for these contracts. Furthermore I have never had any contracts or dealings with Telkom.
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