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Remax
Unclaimed Business
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AI Review Summary
Based on recent customer reviews, Remax receives overwhelmingly negative feedback across multiple branches nationwide. Landlords frequently report poor property management, including failure to collect rent, neglected maintenance, and lack of financial accountability. Tenants describe unresolved safety concerns, electricity mismanagement, and unresponsive agents. Several reviewers highlight unprofessional conduct, ghosting, and a general unwillingness to take responsibility for issues. Allegations of fraudulent agent behavior and exploitation of foreign tenants further damage trust. One positive review praises the Palmer Team in Cape Town for exceptional guidance during a home purchase, standing as a rare bright spot.
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Real Estate
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.5|18 Reviews
May '25 - Apr '26
5(11.1%)
4(0%)
3(0%)
2(5.6%)
1(83.3%)
5(11.1%)
4(0%)
3(0%)
2(5.6%)
1(83.3%)
Frequently Asked Questions About Remax
Based on recent customer reviews, Remax receives overwhelmingly negative feedback across multiple branches nationwide. Landlords frequently report poor property management, including failure to collect rent, neglected maintenance, and lack of financial accountability. Tenants describe unresolved safety concerns, electricity mismanagement, and unresponsive agents. Several reviewers highlight unprofessional conduct, ghosting, and a general unwillingness to take responsibility for issues. Allegations of fraudulent agent behavior and exploitation of foreign tenants further damage trust. One positive review praises the Palmer Team in Cape Town for exceptional guidance during a home purchase, standing as a rare bright spot.
Remax has a TrustIndex of 0 out of 10 on Hellopeter, based on 18 reviews in the last 12 months. Hellopeter has tracked Remax across 76 total reviews. How is the TrustIndex calculated? →
Recent reviews (18)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLR
GM
Girly M
1 reviews | Active since Jan 2020
5 Feb 2026, 16:17
Worst service ever... you pray for payment hoping they'll answer
Remax Lydenburg is the worst nevertheless service I got from their estate agents even manager was the worst. Don't ever let the best your property agent. They don't care if you property is well maintained or the tenant is paying rent. LORRAINE shell only follow up when u ask. Worse even their manager will ignore the landlords complains. They kept a tenant who didn't pay rent or clean the house... now she didn't even pay January rent. I asked Lorraine who will be paying for the January rent she didn't respond. When I asked them to give md the deposit so I can clean & fix my property they refused. Later they decided they'll pan me the deposit as Jan rent but gues what till today its not paid over to me... please do not take your property to Remax Lydenburg a agent. Do not...
Helpful (0)
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Girly M
1 reviews | Active since Jan 2020
5 Feb 2026, 16:17
Worst service ever... you pray for payment hoping they'll answer
Remax Lydenburg is the worst nevertheless service I got from their estate agents even manager was the worst. Don't ever let the best your property agent. They don't care if you property is well maintained or the tenant is paying rent. LORRAINE shell only follow up when u ask. Worse even their manager will ignore the landlords complains. They kept a tenant who didn't pay rent or clean the house... now she didn't even pay January rent. I asked Lorraine who will be paying for the January rent she didn't respond. When I asked them to give md the deposit so I can clean & fix my property they refused. Later they decided they'll pan me the deposit as Jan rent but gues what till today its not paid over to me... please do not take your property to Remax Lydenburg a agent. Do not...
0
Replies (0)GC
Gill C
1 reviews | Active since Jan 2020
4 Feb 2026, 10:38
SPOTTER BRANDING BY REMAX RICHARDS BAY
REMAX Marine Property Sales, Rentals Body Corporate Management Hendri Van Der Vlies RE/MAX Marine (Richards Bay) Broker/Manager I am in the process of selling my property in Overberg Western Cape and planning my relocation to my home town of Richards Bay. I am waiting for a deposit from my sale in order to successfully apply for a rental with the possibility of purchasing property in the near future. After dealing with Hendri Van Der Vlies, and a friend of mine in Richards Bay who has been willing to do the viewings on my behalf, I was asked by Mr Hendri Van Der Vlies to complete the application and provide FICA documentation in order not to waste his time or his office time as he has other qualifying tenants. I did explain that I possibly would not be approved on the credit check as I am on Debt Review for R160K however this will be settled on registration of my sale although I am more than willing to Pay a Rental of R15,000.00 for 6 months upfront. This amounts to R90k and if he could liaise with the rental owners to secure a rental as my relocation from Western Cape to KZN is huge. He has now accused me of refusing to provide FICA and has also accused me of being a SPOTTER and even marked my Cell number as well as my friends number to ALL Agents. This is now jeopardizing my successful relocation. Completely unfair practice based on an OPINION. Absolutely disgusted that this is allowed.
Helpful (0)
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Gill C
1 reviews | Active since Jan 2020
4 Feb 2026, 10:38
SPOTTER BRANDING BY REMAX RICHARDS BAY
REMAX Marine Property Sales, Rentals Body Corporate Management Hendri Van Der Vlies RE/MAX Marine (Richards Bay) Broker/Manager I am in the process of selling my property in Overberg Western Cape and planning my relocation to my home town of Richards Bay. I am waiting for a deposit from my sale in order to successfully apply for a rental with the possibility of purchasing property in the near future. After dealing with Hendri Van Der Vlies, and a friend of mine in Richards Bay who has been willing to do the viewings on my behalf, I was asked by Mr Hendri Van Der Vlies to complete the application and provide FICA documentation in order not to waste his time or his office time as he has other qualifying tenants. I did explain that I possibly would not be approved on the credit check as I am on Debt Review for R160K however this will be settled on registration of my sale although I am more than willing to Pay a Rental of R15,000.00 for 6 months upfront. This amounts to R90k and if he could liaise with the rental owners to secure a rental as my relocation from Western Cape to KZN is huge. He has now accused me of refusing to provide FICA and has also accused me of being a SPOTTER and even marked my Cell number as well as my friends number to ALL Agents. This is now jeopardizing my successful relocation. Completely unfair practice based on an OPINION. Absolutely disgusted that this is allowed.
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Replies (0)RS
Rayner S
1 reviews | Active since Jan 2020
24 Jan 2026, 20:37
Unprofessional and unreliable and I don't understand why??
I offered a listing to Suzette in Featherbrook, Krugersdorp and she never even bothered to phone! Is she independently wealthy or just unprofessional and unreliable. I really don't understand?
Helpful (0)
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Rayner S
1 reviews | Active since Jan 2020
24 Jan 2026, 20:37
Unprofessional and unreliable and I don't understand why??
I offered a listing to Suzette in Featherbrook, Krugersdorp and she never even bothered to phone! Is she independently wealthy or just unprofessional and unreliable. I really don't understand?
0
Replies (0)GM
Gugu M
1 reviews | Active since Jan 2020
21 Jan 2026, 09:22
******** R400 with the hope for viewing Markjan flats in Randfontein
In November 2025 I was interested in a flat called Markjan in Randfontein. I spoke to a lady called Sonya from Remax Randfontein, I wanted to view the flat and she told me I had to pay R400 for screening before viewing. Asked her what if I won’t like it after viewing but she told me it’s stand procedure. She promised me that once the money is paid she will schedule a viewing with me. I then paid with the hope that I would atleast view the place but to my surprise I am the one who kept calling them about the progress until weeks later when I was told that I had failed screening and won’t be able to view the place. I was on the market for flats at the time and it was my first time hearing about paying or screening before viewing. I had viewed several flats and did screening none of them failed.
Helpful (0)
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Gugu M
1 reviews | Active since Jan 2020
21 Jan 2026, 09:22
******** R400 with the hope for viewing Markjan flats in Randfontein
In November 2025 I was interested in a flat called Markjan in Randfontein. I spoke to a lady called Sonya from Remax Randfontein, I wanted to view the flat and she told me I had to pay R400 for screening before viewing. Asked her what if I won’t like it after viewing but she told me it’s stand procedure. She promised me that once the money is paid she will schedule a viewing with me. I then paid with the hope that I would atleast view the place but to my surprise I am the one who kept calling them about the progress until weeks later when I was told that I had failed screening and won’t be able to view the place. I was on the market for flats at the time and it was my first time hearing about paying or screening before viewing. I had viewed several flats and did screening none of them failed.
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Replies (0)MM
Mamiki M
1 reviews | Active since Jan 2020
20 Jan 2026, 17:16
67b Hibiscus street Kuruman break-ins (Remax Kuruman)
Please stay away from 67b Hibiscus street in Kuruman because the crime there is ridiculous we've had two break-ins and the agent from Remax Kuruman together with the landlord of the place do not care and we live in the same yard as the landlord, we've continuously asked for burglar doors and they are not interested. I have never seen such landlords who care less about their property and tenants. I am very disappointed by Remax Kuruman they also couldn't care less about the Safety of their tenant but very good at sending invoices.
Helpful (0)
|Replies (0)MM
Mamiki M
1 reviews | Active since Jan 2020
20 Jan 2026, 17:16
67b Hibiscus street Kuruman break-ins (Remax Kuruman)
Please stay away from 67b Hibiscus street in Kuruman because the crime there is ridiculous we've had two break-ins and the agent from Remax Kuruman together with the landlord of the place do not care and we live in the same yard as the landlord, we've continuously asked for burglar doors and they are not interested. I have never seen such landlords who care less about their property and tenants. I am very disappointed by Remax Kuruman they also couldn't care less about the Safety of their tenant but very good at sending invoices.
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Replies (0)AM
Ayanda M
1 reviews | Active since Jan 2020
7 Jan 2026, 16:56
Turned my house into a prison
From the very beginning my experience with the Remax agent they allocated me to manage my property was horrible. No sense of Customer service at all, unprofessional, rude and undermining. I also had to always call in and push them to pay the rent due as it was always late. Little did I know that was the tip of the ice burg. They brought in a tenant that turned my house into a prison with where they were doing human trafficking. I found out from camera footage on the street WhatsApp group showing about 20-30 ******* Ethiopians escaping my property and running for their lives. I contacted them to let them know of the situation but did not get much help. Instead they went on holiday instead of fixing my property, they hired a contractor which they claim spent 22K trying to bring the property back to normal which was not evident at all. Almost a month in after reporting the property is still in a terrible state. I lost income, they **** to me they did not take any accountability and they really ruined my property for me as I can't see it the same anymore. They are the worst people to go to for anything regarding property. RUN!!!
Helpful (0)
|Replies (0)AM
Ayanda M
1 reviews | Active since Jan 2020
7 Jan 2026, 16:56
Turned my house into a prison
From the very beginning my experience with the Remax agent they allocated me to manage my property was horrible. No sense of Customer service at all, unprofessional, rude and undermining. I also had to always call in and push them to pay the rent due as it was always late. Little did I know that was the tip of the ice burg. They brought in a tenant that turned my house into a prison with where they were doing human trafficking. I found out from camera footage on the street WhatsApp group showing about 20-30 ******* Ethiopians escaping my property and running for their lives. I contacted them to let them know of the situation but did not get much help. Instead they went on holiday instead of fixing my property, they hired a contractor which they claim spent 22K trying to bring the property back to normal which was not evident at all. Almost a month in after reporting the property is still in a terrible state. I lost income, they **** to me they did not take any accountability and they really ruined my property for me as I can't see it the same anymore. They are the worst people to go to for anything regarding property. RUN!!!
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Replies (0)MF
Mieshkah F
1 reviews | Active since Jan 2020
4 Nov 2025, 07:37
Remax - Athlone
as a young person who has little to no expertise with house applications or even understanding where to begin the pre-approval process. We attempted contacting the agent from another firm in March 2025 after seeing a house in Bridgetown for help with the application process, but it went horribly wrong. I didn't hear back for more than two weeks before giving up. The greatest estate agents Cape Town has to offer helped my husband and I in May 2025. We found our ideal house on private property, so I messaged the agent. Less than an hour after I sent the message, I got a call, and everything went well. Even though we had no prior expertise, they held our hand and provided us with assistance from beginning to end. We were kept informed about everything you could possibly think of. Thus, the Palmer Team, also known as the A team. Having the two of you on their team is a blessing for Remax. I would like to urge everyone who is just beginning their journey to get in touch with this incredible team. Shukran/Thank you. We are grateful to Amiena and Aluwyia Palmer for assisting us with our dream home. #BlackFriday
Helpful (0)
|Replies (0)MF
Mieshkah F
1 reviews | Active since Jan 2020
4 Nov 2025, 07:37
Remax - Athlone
as a young person who has little to no expertise with house applications or even understanding where to begin the pre-approval process. We attempted contacting the agent from another firm in March 2025 after seeing a house in Bridgetown for help with the application process, but it went horribly wrong. I didn't hear back for more than two weeks before giving up. The greatest estate agents Cape Town has to offer helped my husband and I in May 2025. We found our ideal house on private property, so I messaged the agent. Less than an hour after I sent the message, I got a call, and everything went well. Even though we had no prior expertise, they held our hand and provided us with assistance from beginning to end. We were kept informed about everything you could possibly think of. Thus, the Palmer Team, also known as the A team. Having the two of you on their team is a blessing for Remax. I would like to urge everyone who is just beginning their journey to get in touch with this incredible team. Shukran/Thank you. We are grateful to Amiena and Aluwyia Palmer for assisting us with our dream home. #BlackFriday
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