WV
Warwick van der Walt
Active since Oct 2013
4
Reviews
0
Industries
Reviews
4 reviews9 months ago
onlinecarparts.co.za - Bad business - Do NOT recommend
Ordered parts almost a month ago. Status just stayed on in progress. Staff not willing to assist and that is IF you get hold of them. Been requesting a cancelation and refund and have had no feedback from them.
0 replies
17 months ago
William at Eagle Ford. A cut above the rest.
I had the pleasure of working with William at Eagle Ford, and I can't recommend him enough. Even though I ultimately did not take the sales offer, William went above and beyond to assist me throughout the entire process. He took the time to listen to my needs, provided thoughtful and insightful advice, and answered every question I had with patience and professionalism. His commitment to customer service was truly impressive, and it's clear that he genuinely cares about helping people, regardless of whether or not a sale is made. If you're looking for a dedicated and helpful salesperson, I highly recommend reaching out to William at Eagle Ford. He's a standout in the industry!
0 replies
99 months ago
Webafrica Appalling Support with Cell C LTE solution
So I have been with Webafrica for a few years now on the DSL side, but with Telkom not bothering to fix the line I decided to go with Webafrica's Cell C LTE service. Using this service has driven me to the point of having to make other people aware of the appalling service received from Webafrica support. My call tickets are being closed without resolution or the ones that stay open remain unattended. Numerous chats, phone calls and call tickets later I am no better off having a stable internet connection at home. I sure hope Webafrica does not expect me to pay for all the time this service has been off. See the support ticket below: VIEW TICKET TICKET ID: 116939 TICKET ID: 116939 Submitted Subject Department Urgency Status 05/03/2018 18:39 Call ticket 115133 NOT RESOLVED! Support HIGH BEING PROCESSED 05/03/2018 18:39 Warwick van der Walt - Client 05/03/2018 18:39 Please do not close unresolved call tickets. Please see attached the info Layaan requested in the previous ticket. 05/03/2018 18:44 Warwick van der Walt - Client 05/03/2018 18:44 The Attachments Attachments : co.za.JPG co.za.JPG ComparisonTelkomDSLco.za.JPG ComparisonTelkomDSLco.za.JPG Wargaming.net.JPG Wargaming.net.JPG Wargaming2and3.JPG Wargaming2and3.JPG Webafrica.co.za.JPG Webafrica.co.za.JPG 05/03/2018 18:50 Warwick van der Walt - Client 05/03/2018 18:50 Please see link for video of experience with the LTE: https://we.tl/gliYVFDsD0 06/03/2018 11:15 Warwick van der Walt - Client 06/03/2018 11:15 Another traceroute today. This seems to be getting worse. Attachments : co.za060318-11h12.JPG co.za060318-11h12.JPG 06/03/2018 14:55 Warwick van der Walt - Client 06/03/2018 14:55 Any Feedback? 07/03/2018 08:43 Warwick van der Walt - Client 07/03/2018 08:43 Please give me feedback regarding this request. It is unacceptable that a new service offering should be worse than the one i'm moving away from, and that support requests are either being closed without being resolved or in this case completely ignored! 09/03/2018 09:09 Warwick van der Walt - Client 09/03/2018 09:09 Please may I have some feedback or an eta for the repair? Currently the service is completely unusable. Attachments : WebafricaSecondCallLoggedEmailCommunication.JPG WebafricaSecondCallLoggedEmailCommunication.JPG 11/03/2018 17:10 Warwick van der Walt - Client 11/03/2018 17:10 Feedback please? ETA? 12/03/2018 09:37 Warwick van der Walt - Client 12/03/2018 09:37 WAR inc 9:36 AM (0 minutes ago) to cecil.nojaja Hi Cecil What is going on? Over the weekend the routing issue seems to have been sorted, but now I get 500ms response times with 1mbps download speeds. It feels like we trading one issue for another. Kind Regards Warwick 13/03/2018 09:28 Warwick van der Walt - Client 13/03/2018 09:28 As of yesterday afternoon the router refuses to connect to the APN. No connection makes for a rather useless service. When is this getting sorted out?! 13/03/2018 09:32 Warwick van der Walt - Client 13/03/2018 09:32 WAR inc 9:32 AM (0 minutes ago) to cecil.nojaja Hi Cecil From yesterday afternoon the router has been unable to connect at all. What the hell is going on? Regards Warwick
210 replies
122 months ago
Great Attitude, very friendly very professional
I own a BMW motorcycle, and required some odds and sods that fall off during riding.<br> I had tried to get into contact with some BMW second hand spares dealers but to no avail.<br> I then humored myself and contacted the BMW dealer in question, I was put through to Yolandi and I explained my predicament.<br> She was very helpful in sending me screen grabs to ensure we order the correct parts, and to my surprise the parts were not as expensive as i thought it would be. So throughout the communications with Yolandi she remained very professional, had excellent communications etiquette and went out of her way to order the parts I need. <br> Auto Alpine Boksburg shall see my business again as they may be put on a pedestal to show other dealers how service should be delivered and how business should be done.
0 replies
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