MM
Mallarie M
Active since Oct 2013
4
Reviews
0
Industries
Reviews
4 reviews46 months ago
No Parts and extended ETAs Haval Jolion 2022
I have bought the Jolion Super Luxury 2022 model and have been waiting for parts since May 2022 when my car accidently rolled into the gate at home It is almost 3 months without a car and the insurance has taken the courtesy car after 30 days of hire. I am disgusted by the after sales and customer service call centre agents are almost automated with senseless feedback Please do your homework on this vehicle this is my second encounter and it has not been pleasant They have extended the dates countless times and are telling me the container is stuck at customs previously I was told that all the parts don't arrive in the same container!!!
0 replies
46 months ago
No Parts Haval Jolion 2022 Model
I have bought the Jolion Super Luxury 2022 model and have been waiting for parts since May 2022 when my car accidently rolled into the gate at home It is almost 3 months without a car and the insurance has taken the courtesy car after 30 days of hire. I am disgusted by the after sales and customer service call centre agents are almost automated with senseless feedback Please do your homework on this vehicle this is my second encounter and it has not been pleasant They have extended the dates countless times and are telling me the container is stuck at customs previously I was told that all the parts don't arrive in the same container!!!
0 replies
46 months ago
Great Customer Service
I would like to thank Zongiwe Nonjinge for her great customer service at the Fordsburg Branch in Johannesburg. It's rare to find
134 replies
123 months ago
No Customer Care or Concern
I was involved in a car accident on the 27 February 2016 and registered my claim with the consultant on the 29 February 2016, I have not heard from this consultant since my claim was registered and he refuses to return any of my calls and has not supplied me with any feedback regarding my claim. I am forced to contact the call centre and hold and when my call is eventually answered I receive bits of information from different consultants <br> <br> The consultant who registered my claim wont even respond to my email, I have escalated to his team leader and he too has not repsonded!!!!<br> <br> I am very irritated with the service received from King Price! Why call it a Royal Service when you cant even do the basics??????
75 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (25%)
1 Star
2 (50%)