CH
Chad H
Active since Nov 2013
18
Reviews
0
Industries
Reviews
18 reviews4 months ago
I had a great experi...
I had a great experience thanks to the professional help of DELRON RYCE with my WeDrive booking
112 replies
8 months ago
Amazing, fast and pr...
Amazing, fast and professional service with my claim for my damaged TV with Mashudu Mthombeni and MiWay.
53 replies
9 months ago
I had a fantastic ex...
I had a fantastic experience and service from Thabang Maphanga
53 replies
20 months ago
A great experience w...
A great experience with a very professional team
53 replies
33 months ago
I had a great experi...
I had a great experience with Haniph Nkuna
60 replies
48 months ago
They are a great insurer
They are a great insurer. I had great experience recently with Ofentse Tshukudu who was very professional and helpful with lowering my premium and adjusting my cover accordingly.
74 replies
49 months ago
DO NOT USE THE NATIS ONLINE VEHICLE LICENCE RENEWAL! I'VE BEEN WAITING 27 BUSINESS DAYS AND STILL NO LICENCE DISK RECEIVED!
I went through the Natis online Vehicle License Renewal process on their website 27 business days ago and I still have not received my vehicle license disk, I am now at risk of being fined when being pulled over by the police, if this occurs who do I send the fine to? From what I understand this is due to software defects, in future test your software before going live and messing thousands of clients around due to business incompetence.
0 replies
55 months ago
Cancellation not processed on time due to Vox staff negligence
I applied to cancel my LTE monthly contract with Vox Telecoms on the 31st of August 2021, which in turn would be a calendar months notice as per the contractual agreement. I was then put in contact with Lee-Ann De Beer at Vox who during a telephonic conversation said she would have to send me an email so I can confirm my cancellation and reason for cancellation via said email, she also confirmed that I would not be billed again as the service is paid for in advance, I received the email and responded with confirmation of the cancellation and my reason on the 31st of August at 10:54am. On the 23rd of September I received another bill from Vox for the month of October, which should not have occurred as I had given my calendar months notice, as such I queried Lee-Ann on the 26th of September in the same email trail used for the cancellation asking why I had received another bill to which I received no feedback and then sent a follow up email on the 27th of September at 02:40 pm. On the 28th of September I received an email from Vox confirming a cancellation had been processed, so in other words my initial cancellation on the 31st of August was never processed by Vox personal and instead was only acted on on the 28th. In order to get an answer as to why this had occurred I then emailed the Vox accounts department to ask why I had been billed for October to which I received no response but received an email from Customer services for ticket logging confirmation on the 28th of September at 08:36 am. On the 29th of I called the Vox accounts department in order to try and stop being debited incorrectly to which I was told I must wait for feedback on my ticket which I was not happy about as I would then be out of pocket due to error on Vox staffs part. It is now the 4th of October and I was debited by Vox over the weekend and their support staff has still not contacted me with regards to my ticket and I am now out of pocket for R699 which should never have been debited in the first place due to my cancellation request on the 31st of August.
53 replies
70 months ago
Thank you to Anneke De beer for some excellent and speedy service
I would just like to say thank you to Anneke De beer for some excellent and speedy service in regards to my recent authorization request.
105 replies
78 months ago
Excellent client care from Ernestine
Thank you for excellent client care Ernestine, such quick and professional assistance made my reimbur*****t process a breeze.
105 replies
Review Distribution
5 Star
11 (61.111111111111114%)
4 Star
2 (11.11111111111111%)
3 Star
0 (0%)
2 Star
1 (5.555555555555555%)
1 Star
4 (22.22222222222222%)