CB
Craig B
Active since Nov 2013
12
Reviews
0
Industries
Reviews
12 reviews2 months ago
Does not offer ZERO excess, could not beat my current premium
I get the eagerness to want to provide me with a quote, but you don't even offer zero excess, which is really disappointing. Also, do I not qualify for your R500 "we'll beat any quote" guarantee?
56 replies
4 months ago
Pathetic, unprofessional and thieving
If I could give 0 starts, I would. This place is a complete ****, they have no morals, no principles. This expo was supposed to be for kids, instead they resort to *****ing your money. NEVER, EVER will I subject my kids to such a pathetic organisation. *****ing my hard-earned cash like its nothing. Really poor
0 replies
6 months ago
Awesome service
Awesome, efficient, friendly and speedy service received from Jaydene Sirodico, really hope she gets allocated to me each time if I need assistance :-) very happy with service received!
53 replies
15 months ago
****mers!!
Zero stars. ****mers!!! Do not sell your phone them! If I was near that delivery address, I would go burn that place down!!
0 replies
88 months ago
Worst short term insurer EVER - Please close down
I wish I had checked HelloPeter before moving over to AFI. It was one of the worst decisions I have ever made. The service you receive from the sales agent is very good; they communicate well, keeps you up to date with everything, and normally comes out way cheaper than the other Insurance companies. But the reason they come out cheaper is because you receive a cheap service. Once you claim, they turn into a totally different kettle of fish. My TV set broke on 3 December 2018, i was told I needed to get assessments and quotations done, that my claim could only be processed 7 DAYS after my premium for the month is paid. In this case I get paid on the 15th, so I have to sit an entire month without a TV, which I fully insured with household insurance. I decided to cancel my policy on 20 December 2018, joined up with Budget Insurance from 15 January 2019, BUT STILL AFI decides to debit my account. I spoke to Kelly Smith on 20 December 2018 requesting my policy to be terminated, and she requested that I send an email with reasons for cancellation, which I did, but my the policy is still not cancelled, and today I received a message that I needed to pay my policy. I do not want to be black listed because of a company that seems to be purposely sabotaged. Never have I ever received such bad service from any of the companies I have been with, and that includes Auto & General, Santam, Budget Insurance and Outsurance.
0 replies
91 months ago
Dont use Taxify
I always use taxify, since they are a little bit cheaper than UBER. But dont be fooled by that R2-R3 saving. Their service is pathetic. I booked a short trip last week, got out, and off the driver went, without completing the trip. I called him about 10 times, after which a voice prompt said "we cannot connect you to the driver, you have called too many times". The call centre or complaints hotline either goes straight to voicemail, or just rings. If you must every be in a emergency situation, there with be nothing you can do. Because Taxify does not care. Apart from all of this, there was no way I could complete the trip on the app myself, so the driver can drive to Joburg and charge me R10 000 and there's no way you can stop it. Hectic.
0 replies
92 months ago
Going the extra mile!
ISP's have a very negative reputation in SA, but I can say that MWEB is one of the best I have dealt with. My sales consultant, Scott Ross, went the extra mile to get me moved over, set up and happily surfing the net in no time. Thanks guys, keep it up!
105 replies
111 months ago
Going that extra mile...
<p>I booked my car in at Barons Culemborg in October 2016 to check out a warning light "emmissions control valve." Their diagnostics picked up no fault.</p> <p> </p> <p>I then had my 105000km service done in February 2017, at which point the eventually picked up the error, and quoted me R10000.00 to fix. Now I have no issue with that. However, my Motorite main*****enance plan expired on 1 November 2016, leaving me with no options to pay for the repairs :-(</p> <p> </p> <p>On my behalf, Neville, Faddli and Shaheed from Barons followed up with VWSA and Motorite for assistance, but they were not willing to do so. Barons then took their own initiative and offered to replace the part for me, free of charge. </p> <p> </p> <p>I am really happy with the service from Barons, their understanding of my situation and their willingness to go the extra mile. I genuinely feel like I am a valued customer for sure.</p> <p> </p> <p>Keep it up guys!!!</p>
0 replies
123 months ago
Poor, poor, poor service
Our office placed an order for 4 Wacky Wednesday specials today for deliver to our offices in Wale Street. The order was placed at 12pm, and we were assured that delivery will take place within 1 hour. After 1pm we called Steers every 30 minutes, and we were told the food is on its way. It is now 3 hours later, and still no food. We are extremely disgusted, and will never place an order from Steers again. This incident will be placed in our Departmental newsletter to ensure nobody at our organisation goes through something similar.
75 replies
127 months ago
Deducting my account AFTER expiry
My account is still being debited even after my contract has expired with Zone Fitness (signed at Cape Quarter, joined at Parow). I was given a 3-month account payment freeze earlier in the year due to poor service received, but I have not gone back to the gym since 3 months ago. Now my contract has expired, but the debit order still goes off. My repeated emails to the Manager of Zone has fallen on deaf ears. I am highly disappointed.
75 replies
Review Distribution
5 Star
3 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (33.333333333333336%)
1 Star
5 (41.666666666666664%)