SZ
Sinethemba Z
Active since Nov 2013
4
Reviews
0
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Reviews
4 reviews16 months ago
Disgusting service
I'm absolutely apauled and disgusted by the poor service. I ordered food and while awaiting delivery the i received a call from Uber eats and when I answered the line was bad and I couldn't hear anything but I immediately too to the messages to ask the driver if he is lost and I gave him the address again but he just didn't bother to answer. He simply sent me a picture of the food on the side of the road of God knows where and when I tried calling several time the line ran with no answer. I reported this and I got a response that they will not refund me and the order was cancelled I am beyond upset. Ubereats is by far the worst, it's not the first time I have issues with them.
0 replies
39 months ago
The worst service, terrible communication and shady policies
This school is the absolute worst at communication and their lack of professionalism is unbelievable. We just moved to Johannesburg and we enrolled our 4 year old daughter at Little Ashford Petervale, the entire process is online which is fine. I did an online application on the 10th January 2023 and I got an immediate response they they had accepted her to the school. They sent an invoice stating how much must be paid in order for her to start at the school. I then went on to book an appointment online to go to the school. Nobody called, not even an email. On the 13th January we made payment, even after payment nobody called, nothing!! I called the land line at the school countless time and it rings with no answer. At this point it's a Friday and our daughter is meant to start school on Monday, we don't even know what time the school starts, we haven't even seen the facilities except for the pictures on the website. I try the school land line a few times and still no answer, I then call the number for the accounts department and I speak to their accounts lady who confirms that they have received the payment and then drops a massive bomb that over and above the R7900 that we had already paid ( which is the admin fee and enrollement fees plus the fees for January which is R3800) we must pay another R7600 which is basically the fees for February and March in advance before she can start on Monday. I lost it as this had never been explained that way to me but how could it have since nobody called me any way and my online appointment request was ignored. After learving this information, we were so mind blown and frustrated as this was well out of our budget, we had just relocated. Even after the conversation with the accounts lady, still, NOBODY at the school called me. On the 16th January, the day my daughter was meant to start school, I didn't send her and I went to the school to find out what is going on and I was told tghe school is in between principals and all the communication that has been coming through, nobody at the school has access to its still going to the previous principal so as a result they don't know about my daughters case. at was at this moment when my husband and I decided to cancel the entire enrollment as this was absolute nonsense. We called the accounts department and cancelled and we were told we would forfiet a portion our payment as the admin and enrollement fee is non refundable, furthermore, the refund is payable in 30 days...I find this to be so unethical as they did absolutely nothing so honor their responsibilities to communicate and prepare for the arrival of my daughter at that school so they should refund the FULL amount as they did nothing but waste our time and create a major inconvience in our home My daughter is still not at school, We desperately need that refund ASAP in order to put her in another school. My husband and I both work during the day and have had to make temporary arrangements for someone to watch her at home, this costs money by the way ... and you guessed it, still, NOBODY FROM LITTLE ASHFORD HAS CALLED!!! The worst service ever, Do not send your children to that school!!
0 replies
101 months ago
Excellent service
I had been having some issues with FNB in the last 2 weeks, they had frozen my account again this morning and so I went to their branch in Nelspruit the Grove Riverside Park. I was assisted by the manager Mr Andile I think his surname is Mayisela but I'm not too certain of that. He was so helpful and efficient and patient while we were trying to figure out what the problem was. Eventually we got to the root cause and the problem was sorted out. I just want to extend a very big thank u.
105 replies
102 months ago
FNB keeps putting my account on hold
I am so sick and tired of FNB, they keep putting my accounts on hold its happened 3 times now they freeze both my Cheque account and Credit card. This is so inconvinient, I am travelling today and I cannot even proceed with my trip because I cannot transact. They say its a KYC problem and I must send my ID and proof of address and I keep sending this stuff yet they keep blocking my accounts. This problem can apparently take up to 24hrs to rectify and I am beyond disappointed with FNB, i have been with then for 5 years now and I have always felt they were good to me althogh I have had a hiccup or 2 with them but I dont know what is going on anymore. I keep asking myself what will happen if this happens at a really critical moment and I find myself stranded because they dont even give you any warnings before they put the accounts on hold. I am so upset and this was the last time I go through this, I am closing all my acconts with them and I am moving to another bank, this is absolute madness, I cant believe they treat their own clients like this, the very least they could do is atleast notify you before they just freeze your accounts like that, i am so irritated!!!
105 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (75%)