SM
Sello M
Active since Nov 2013
18
Reviews
0
Industries
Reviews
18 reviews2 months ago
Sold duplicated products
I took out a warranty plan for my wife’s vehicle through one of your consultants and subsequently referred my wife to take out a service plan with Mondo. Today, when I took the vehicle in for a service, I was informed that there is a duplication of cover. It appears that there is no active service plan; instead, we have been paying for a warranty cover for the same vehicle. I do not understand how this duplication occurred. I kindly request access to the recorded voice calls and a copy of the policy schedule for clarification. I previously contacted DotSure and was informed that consultants from Mondo would contact me; however, this has not happened.
0 replies
2 months ago
Sold duplicated products
e is a clear, professional rephrased version: I took out a warranty plan for my wife’s vehicle through one of your consultants and subsequently referred my wife to take out a service plan with Mondo. Today, when I took the vehicle in for a service, I was informed that there is a duplication of cover. It appears that there is no active service plan; instead, we have been paying for a warranty cover for the same vehicle. I do not understand how this duplication occurred. I kindly request access to the recorded voice calls and a copy of the policy schedule for clarification. I previously contacted DotSure and was informed that consultants from Mondo would contact me; however, this has not happened.
0 replies
5 months ago
Do buy from My Leather Bags
Please do not purchase bags from My Leather Bag. The products are not genuine. I recently received counterfeit items from this company, which misleads customers into believing it is based in South Africa while it actually operates from China. Avoid them at all costs. I ordered two leather bags but was sent imitation leather and a cheap canvas bag instead.
0 replies
11 months ago
Thanks Shaun
I would like to commend Shaun Leseka for his professionalism and exceptional assistance in managing my insurance schedule. His dedication to service excellence is truly appreciated, and I hope all clients receive the same high level of support.
58 replies
22 months ago
Thanks to Kriven Naidoo of MiWay
I want to express my sincere appreciation for the exceptional assistance provided by Kriven Naidoo in finalizing my insurance claim. From the very beginning, Kriven demonstrated a high level of professionalism and expertise. He took the time to understand my situation thoroughly, patiently answered all my questions, and guided me through each step of the process with remarkable clarity. His prompt responses and proactive approach ensured that everything was handled efficiently and effectively. Kriven’s dedication to delivering excellent customer service was evident throughout our interactions. His courteous demeanor and willingness to go the extra mile made a significant difference in my experience. It is clear that he takes great pride in his work, and his efforts have left a lasting positive impression on me. Thanks to Kriven’s exceptional support, what could have been a stressful and daunting process was made seamless and manageable. He truly exemplifies the high standards of MiWay, and I am incredibly grateful for his outstanding service. Please extend my thanks to Kriven for his hard work and commitment to excellence.
53 replies
23 months ago
Zestlife debiting from account without a valid legal contract
I am Dr. Sello Mukhari, and I am dismayed by Zestlife's unjust business practices. In 2013, I obtained a gap cover from them for a car. Over a year later, I exchanged the car for another without informing Zestlife. Nevertheless, I honored the 72-month agreement, which ended in 2019, as per my contract with Standard Bank, the financier of the car. Zestlife was permitted to debit my account only during that timeframe. Despite this, Zestlife has persisted in deducting R300 from my account since the agreement's conclusion. Upon contacting their call center, I was not given a clear explanation, only that I should have notified them to terminate the contract—a contract that had already expired in 2019. Additionally, the call agent tried to update my details, which I disputed since I no longer hold a legal contract with them. I have voiced my concerns about this ********* practice, which verges on ***** and *******ion. I am currently waiting for their resolution. In the interim, I have instructed my lawyers to initiate litigation preparations. This account serves as an alert to others who may not consistently monitor their financial transactions or bank statements. I am seeking guidance on the suitability of the actions I am taking.
159 replies
44 months ago
My request was proce...
My request was processed and resolved quickly
134 replies
45 months ago
They have a great te...
They have a great team that goes an extra mile in assisting their clients
134 replies
Review Distribution
5 Star
11 (61.111111111111114%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (38.888888888888886%)