Active since Nov 2013
The consultant was extremely patient and committed to assisting me, even though bad network connections. He would ask to hang up and reconnect the line.
Purchased a vehicle at Alberton Multifranchise back in 2021 and immediately encountered myriad of problems with the car. I also suspected that the car may have been involved in an accident because the panels did not lign up properly and raised this concern on ''Hellopeter'' (No responses received via email) with Micky Scott (Dealer Principal) and Avashan Govender (Franchise Director) and indicated my intention to return the car and cancel the deal, who vehemently denied it and assured me that the vehicle had film protection app**** - no accident. None of the listed issues were fixed despite claiming otherwise. I lived my worst nightmare when I wanted to trade in the vehicle. The dealership drew the vehicle's accident report from Autobid which revealed that vehicle had sustained damages on all 4 sides to the tune of R230k (There must be mechanical damages as well). True to form, the current dealer principal, Keroven, is also neither helpful nor engaging.
A well organised and efficient group of people. Anya Erasmus in particular is a legend and an absolute delight to work with.
Mix Telematics installed a tracker on my vehicle under the pretext of an upgrade on my existing tracking unit. They for some reason had access to my personal information, including vehicle make model and year, cellphone numbers, email address and id number, information that the existing service provider would have, which I confirmed. I since asked for termination (Termination Ref 10166033) at no cost or a provision of the recorded call. Three months later, I have received neither. Instead, a litany of payment requests and debt collection threats. They either come clean or terminate.
Basebone is reflecting on my cellphone contract billing statement for a R7/day, which bills anything between 2 times to 5 times a day, none of these transactions are authorised subscriptions. The total debited amount for January from 8 January 2022 to 31 January 2022 is R675.00. February 2022 statement is due end of March 2022. Basebone must reverse the transactions for February and March for the above expense, it is nothing but FRAUD!!!
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