

Company Partners
Based on recent customer reviews, Company Partners delivers a polarised customer experience. While many customers praise named consultants for professional, efficient service and proactive communication, a significant proportion report being ignored after payment, experiencing unresolved service failures, and struggling to reach anyone for feedback. The business scores well on staff professionalism but faces serious concerns around trust, billing, and communication reliability.
Replied to 59% of negative reviews
Typically takes less than 10 hours 52 min to reply
TrustIndex
0
Score
Ranking
#7
in Business Services
Avg Reply
18 hours 1 minute
NPS Score
33
Recommended: Likely
Replied to 59% of negative reviews
Typically takes less than 10 hours 52 min to reply
May '25 - Apr '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
It’s truly remarkable how your communication approach seamlessly integrates across all platforms, ensuring clients are reached through every possible channel. Your team operates with impressive efficiency, and I must highlight Miche’s outstanding contribution. She has consistently handled my calls with exceptional professionalism, effectiveness, and care. In recognition of her dedication, I would kindly recommend that she be considered for a meaningful increase and a well‑deserved two‑week vacation in the Maldives. She has certainly earned it.
1 reviews | Active since Jan 2020
It’s truly remarkable how your communication approach seamlessly integrates across all platforms, ensuring clients are reached through every possible channel. Your team operates with impressive efficiency, and I must highlight Miche’s outstanding contribution. She has consistently handled my calls with exceptional professionalism, effectiveness, and care. In recognition of her dedication, I would kindly recommend that she be considered for a meaningful increase and a well‑deserved two‑week vacation in the Maldives. She has certainly earned it.
1 reviews | Active since Jan 2020
Company partners give our company excellent service on SARS returns. We were struggling to get a professional practitioner or company that can assist with company SARS returns until I found Bronwyn and team at company partners who helped me without any stress. My service number 1927850. Any company related issues they are the best. It was my first time to use them but I started to fall in love with them due to the service I received. Any issues now related to running a company I decided to work with them to be 100% compliance at all times
1 reviews | Active since Jan 2020
Company partners give our company excellent service on SARS returns. We were struggling to get a professional practitioner or company that can assist with company SARS returns until I found Bronwyn and team at company partners who helped me without any stress. My service number 1927850. Any company related issues they are the best. It was my first time to use them but I started to fall in love with them due to the service I received. Any issues now related to running a company I decided to work with them to be 100% compliance at all times
1 reviews | Active since Jan 2020
I will never use this company again. They are only helpful to new clients. They all refusing to take my calls after I had paid thousands of rands for their services. The consultant Chantelle Kotz refuses to respond to my emails to take my calls. The receptionist Zuko Malusi refuses to connect my call to a Manger. At this stage I am unable to get hold of anyone from this Company.
1 reviews | Active since Jan 2020
I will never use this company again. They are only helpful to new clients. They all refusing to take my calls after I had paid thousands of rands for their services. The consultant Chantelle Kotz refuses to respond to my emails to take my calls. The receptionist Zuko Malusi refuses to connect my call to a Manger. At this stage I am unable to get hold of anyone from this Company.
1 reviews | Active since Jan 2020
I bought a shelf company with them, and was assisted by Miche, great service i must say, no challenges whatsoever, quick response to every request i made, very friendly and eager to help at all times. i extremely recommend them
1 reviews | Active since Jan 2020
I bought a shelf company with them, and was assisted by Miche, great service i must say, no challenges whatsoever, quick response to every request i made, very friendly and eager to help at all times. i extremely recommend them
1 reviews | Active since Jan 2020
Great service from the Company. Great response from Miche. Quik service from my consultant
1 reviews | Active since Jan 2020
Great service from the Company. Great response from Miche. Quik service from my consultant
Based on recent customer reviews, this business delivers a consistently strong customer experience anchored by outstanding agent quality and rapid communication. Customers frequently name individual consultants and praise their friendliness, patience, and professionalism. Recurring praise is given to claims and roadside assistance, though a vocal minority report frustrating delays, rejected claims, and poor transparency around premium increases.
This business's biggest strength, according to Hellopeter's AI analysis, is Agent Quality & Customer Care. Named consultants are praised repeatedly for patience, friendliness, and going above and beyond. Words like 'amazing,' 'star,' and 'gem' appear frequently, reflecting genuinely caring human interactions.
The most common complaint, based on Hellopeter's AI analysis of recent customer reviews, is Pricing, Premiums & Transparency. Customers appreciate premium reductions upon request but complain about unexplained annual increases, hidden excess charges, and debits continuing after cancellation. Transparency at policy inception is a recurring gap.
Industry comparison data is calculated from each business's overall AI Score against the industry average. Strongest themes typically include Agent Quality and Communication; weakest tend to be Repair Quality and Pricing. How is the AI Score calculated? →
Hellopeter's TrustIndex is a 0–10 score based on review star ratings, reply speed, and recent activity over the last 12 months. How is the TrustIndex calculated? →
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