TB
Tina B
Active since Nov 2013
4
Reviews
0
Industries
Reviews
4 reviews17 months ago
PATHETIC SERVICE AND *****S
11 Jan 2025 at 12:27 Mr Price delivery service Worst service ever!! I have placed an order on 28/12/2024 of R1125, I received a message and email confirming delivery on 8/1/2025. Package was never delivered to my address but was signed for by a Siphiwe. There is no such person on my premises!!! I've been trying since 8/1/2025 to get answers on email and from the call center who tells one story after another. I have asked for a refund but that they also cant do!! They cant trace my package and they cant refund me so what can they do?? Most pathetic service I've ever received. Unhappy customer Reply (1) Mr Price’s reply 12 Jan 2025 at 11:44 Hi Tina We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks, Mr Price 17/1/2025 STILL NO WORD FROM ANYBODY I AM FOLLOWING UP EVERY SECOND DAY AND JUST GET TOLD "IT SEEMS THAT SOMEBODY STOLE YOUR ORDER"!!!!!!!! MY WORD IT WAS DELIVERED TO A WRONG ADDRESS!!!!!!! NO WORD ABOUT A REFUND! I WANT SOMEONE WITH AUTHORITY TO PLS PHONE ME TODAY!
1 reply
17 months ago
Mr Price delivery service
Worst service ever!! I have placed an order on 28/12/2024 of R1125, I received a message and email confirming delivery on 8/1/2025. Package was never delivered to my address but was signed for by a Siphiwe. There is no such person on my premises!!! I've been trying since 8/1/2025 to get answers on email and from the call center who tells one story after another. I have asked for a refund but that they also cant do!! They cant trace my package and they cant refund me so what can they do?? Most pathetic service I've ever received.
1 reply
24 months ago
Pathetic service and *****s
I have placed and paid an order with Takealot on 7 May 2024. Scheduled delivery to take place on 16 May 2024. Delivery took place but not at my address. I queried Takealot via email on 17 May 2024 and they then send me a screen shot with a signature on from Fast and Furious couriers. The signature does not belong to any of my staff so I went back to them. Long story short - Now almost 1 month later, after several phone calls with 7 different agents, 22 emails with different agents and 10 facebook messages with who knows?? I still dont have an answer on the whereabout of my package (that I had to re-order as it was a birthday present for my grandson) or any sign of a refund. My last phone call today I was put on hold for 8 minutes without anyone coming back to me. What a pathetic service!!!!! I doubt that I will get my money back from this pathetic company full of excuses and useless so-called service agents. I will never make use of takealot again!!
0 replies
30 months ago
Pathetic service at Splizr Networks Pty Ltd
Splizr Networks cancelled my internet subscription due to signal problems from their side!! They were quick to still take the debit order of my account end of September but I am battling now since 5 October 2023 to get my money back! I am sending emails and I am phoning the accounts department on a weekly basis and they are just ignoring me. They are closing my "ticket" on their system without resolving the issue. They are taking messages just for no-one to contact me back. I received an email from Cedrick Moshoma on 23 October requesting my bank details for the refund. So, I sent it to them immediately. On 30 October I got an email stating the following - Good day, Please note that we are done with salaries and we are doing VAT payments. We promise that after VAT, we will start with refunds. On 6 November I received an email from Cedrick Moshoma again stating that my refund was not done yet but it will be paid that week. Guess what? Im still waiting for my refund and it is 19 December 2023. Every time I phone the accounts department then they have a lame excuse to why they can not assist me immediately and then they take a message again and again and again........ This is the most useless company I have ever dealt with in my life. Please do not make use of their services they are pathetic!!
0 replies
Review Distribution
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1 Star
4 (100%)