Active since Dec 2013
SCAMMERS ! No contact details, Fake tracking number - 2 months no delivery!
QUICK, EFFICIENT SERVICE, FRIENDLY SERVICE STAFF AND REASONABLY PRICED.
SARS deposited to my account 18/08 - all available funds were internally transferred out to an overseas account 19/08 but to what looks like a Std bank account - no clarity as yet - REPORTED TO FRAUD hotline, who referred me to international dept - who only work weekdays till 4-30! REALLY POOR SERVICE ! I'm not a fraud investigator, or a forensic auditor employed standard bank. Do we now investigate our own robberies? No notification was sent to my phone when it was transferred and it was an internal transfer, yet NO ONE YET KNOWS THERE'S A PROBLEM, my account is on hold, I'm overdrawn by 100 rand due to transfer fees, I will have to directly pay my bond, insurance etc from my business account - NOT A STANDARD BANK ACCOUNT - I understand fraud happens and can be rectified but I am aggrieved that I need to follow up with this case - I had to confirm SARS had not reversed the money, I have to contact international banking, (on monday morning) NONE OF THIS IS MY JOB BUT IT IS MY PROBLEM !
I don't like posting public negative reviews as I feel they can be biased and unfair. However I am reduced to this to try get even ONE person to return my many calls and emails. My business bank account details were given to Flexicare by a person wholly unknown an unrelated to me and my account fraudulently debited. Due to the many administrators it took my bank and I a long while to trace the source. Sanlam > Auto& General >>FLEXICARE! Having finally acknowledged the error and agreed to refund this money I have yet to see it ! or have Debbie, clifford or anyone else call back after speaking to their "team- leaders" ! Garden gnomes cast in plaster could get more done. SHAMEFULLY INEPT AND INCOMPETENT non service .
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