Active since Dec 2013
****ty service!! Had my drone there for nearly 3 weeks, got a quota and paid it, okay, used the wrong ref number, but was sorted out a week ago, now very shady excuses such as an open area must be booked for testing. Today NO RESPONSE despite multiple emails.
Absolutely pathetic!! I am a mental healthcare worker who has a patient who needs admission due to severe suicidal ideation. They do not abide to any law whatsoever and the only thing that is important to them is the bottom line. They always come with lame excuses. No respect whatsoever for Prescribes Minimum Benefits and they force their patients to go to State Facilities, which are in total chaos. Why have a medical aid if you do not get ANY benefits for your medical aid?
I have never had such bad service from any online company!!!! I ordered two book nearly three months ago and got regular updates that one book is on back order, fair enough... But I requested that the one book they had available be sent to me in the meantime, prompt and friendly answer.... BUT, that is where the good service stopped. If I did not inquire I would not get an answer and even then also not always. Excuses are abundant: new couriers, was delivered but will escalate, etc. etc. I even sent an email through to cancel my order in entirety but, again not even a squeak I am now more than R700 poorer, no book to show and not getting ANY service, let alone BAD service. Absolutely PATHETIC STAY AWAY!!!!!