Active since Dec 2013
So after more than 3 weeks being down, not connected and with APN issues together with MTN, Afrihost has still not resolved my connection issues. Debit orders have run successfully and I cannot access any data on my data sim with said provider. Every single escalation to Whatsapp, as this is the only way of connecting to the company comes back with the same results. We are experiencing issue with MTN and your ticket is logged as a critical item. Now leaving your customer disconnected from the internet after 3 weeks in 2020 whilst still collecting monies is in direct contravention of the CPA act. So seeing that Afrihost is not taking my continues unanswered queries seriously I will then go this route.
Worst possible security company to have in Gauteng. Control Room never phone when your alarm or beams activate. It’s always a cover up of ground teams that either never arrive or arrive 30+ minutes after alarm activation. Street addresses are part and partial which confuses ground teams?? Are they not familiar with the area they serve? So tired of your lies whilst your Operations Director has with my last 5 incidents since October 2019 not once gave a courtesy call to even remedy the situation. You are leaving paying customers as sitting ducks when crime is rife in Gauteng. May all lives be spared and never one lost due to your incompetence.
<p>I ordered a drone from above company. After following up a week later after the Drone has not arrived I was informed that it is not a stock item and they ship from the supplier in Asia. After waiting another 3 weeks and missing the persons birthday which the present was intended for. I received a non-functioning device. Reported it the same day and since then (5 April) have been sent on a wild goose hunt. From having to send a video of the non working drone, to sending photos, to sending product SKU codes etc. etc. The owner (Glen) reads your messages and just ignores it. In his last response he claimed to have been ill and still haven't heard back from his supplier. If you want to be tricked out of money, be my guest. This review should be more than enough to convince anyone to not purchase from the thieves that claim to be local. Throwing T&C's means nothing if you can't back it up with customer service and delivery.</p>
Do NOT use this company. They take your money and never deliver the product. On refund request they promise and never pay back the money. Easily described as thieves at their best
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