CB
christiaan B
Active since Dec 2013
3
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3 reviews53 months ago
Alberante auto repair centre damaged ignition with no accountability
i have been a client with Miway for over 10 years and i am disgusted at the service that we receive from Miway and Alberton ARC that they use as a repair centre. our vehicle went in for hail damae and the car was driven in, we received it back from alberton ARC half repaired,window washer jet broken and grab handles missing. car went back a week later to get that fixed and the ignition is now broken and the car undrivable. Bridget escalated after a few phone calls and got called by Jenine who is apparently in charge of claims.we had to call her back after she did not return our calls just to get told they are not fixing the ignition which was broken while at Alberton ARC and we now need to get a flatbed to collect the car which we drove into the place. if you are a client of Miway i would advise ypu to rethink that decision. i will be cancelling my policies with you seeing that you receive your car back in a worse condition than it went it to your repair centres.if there is a newspaper that would like to cover this story you can let me know. and by the way, there is many complaints about cars coming back more damamged from the said repair centre.
0 replies
53 months ago
Alberante auto repair centre damages car with no accountability
i have been a client with Miway for over 10 years and i am disgusted at the service that we receive from Miway and Alberton ARC that they use as a repair centre. our vehicle went in for hail damae and the car was driven in, we received it back from alberton ARC half repaired,window washer jet broken and grab handles missing. car went back a week later to get that fixed and the ignition is now broken and the car undrivable. Bridget escalated after a few phone calls and got called by Jenine who is apparently in charge of claims.we had to call her back after she did not return our calls just to get told they are not fixing the ignition which was broken while at Alberton ARC and we now need to get a flatbed to collect the car which we drove into the place. if you are a client of Miway i would advise ypu to rethink that decision. i will be cancelling my policies with you seeing that you receive your car back in a worse condition than it went it to your repair centres.if there is a newspaper that would like to cover this story you can let me know. and by the way, there is many complaints about cars coming back more damamged from the said repair centre.
53 replies
122 months ago
Billed for a Line i do not have anymore
on the 13th December 2015 my employer installed a Telephone line at my home with ADSL services. The Line was installed by Arthur who is a contractor for Telkom.Since december i do not have access to my old phone line anymore which is 011 865 4166 as only the one line is working now that the employer had installed. For three months i did not get any invoice from telkom for the old line as my expected my old line to be cancelled when the new one was installed. Last month i get a invoice stating that i owe them R842 for my telkom line. I logged on and created a dispute where i haven to heard from them. A few days later i get an email stating i owe them the R842 and i created another dispute which has not been answered. Today i get an invoice again stating i owe them R1061 with no contact from them on my dispute. I want to know how can they bill me for a line i do not have access to anymore as i have been using my new line. The contractor disconnected my old line. I am not paying the invoice until i have and answer from them. They want me to pay but do not come back to me when i submit disputes.
75 replies
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