Active since Dec 2013
This facility sells cheap whiskey as premium stuff, shocking be aware…
These people do no know what customer service is, our food was left were visibly flies were having a party, while the waiter was taking a break…manager full of stupid excuses…drink beer, but stay clear of the food service…
Absolutely not 5 star, stay clear fellow members, the the management staff is not up to it, I endured 3 days of hell fighting a construction site next to me , no wifi etc. Lodge management shrugged shoulders, please stay clear of this establishment… I think they prefer overseas guests, not us common South Africans… we get placed in rooms very far from reception and very far from 5star…sad indeed. PS the game drive personal is good, appreciated Bongani, he did his best, but for the rest, please check alternatives… there are many, I was never treated like this in the Pilansberg before 😥😥
I have been trying unsuccessfully to talk to an agent since 10:00, believe this is done so purposefully, I have a simple issue here, has been a customer for 20 odd years with 6 decoders to my name, I am happy to move on DSTV, phone me back please.