VS
Vicky S
Active since Dec 2013
4
Reviews
0
Industries
Reviews
4 reviews9 months ago
Awaiting Refund
We ordered a bed from the Cape Gate Branch with the specific requirement that it have raised legs. The salesman assured us that this could be supp****. However, on the scheduled delivery date—Monday, the 21st—he called to inform us that the raised legs were not available, and offered to deliver the bed with short legs and replace them on Wednesday, the 23rd. We declined and requested the bed be delivered in the correct form as originally agreed. On Tuesday, the 22nd, he informed us that this would not be possible and said he would initiate a refund, which he claimed would be processed immediately. We provided our banking details, but to date, we have not received the refund. This has been an extremely disappointing customer experience. The salesman should have ensured all components were available before finalizing the sale. We are still waiting for a resolution and for our money to be returned.
0 replies
9 months ago
Awaiting Refund
We have ordered a bed form the Cape Gate Branch which they could not deliver. We specifically asked for a bed with raised legs, which the salesman advised the are able to supply. On the delivery date, Monday the 21st , he phoned and said the legs are not available but he can deliver it with the short legs and come and fix this on Wednesday the 23rd. We said, no, please deliver the end product as requested from him to begin with. On Tuesday the 22nd he advised via email that this cant be done, and said he will request a refund, which will happen straight away. We provided him with the banking details, however, until now we have not received our refund.
0 replies
67 months ago
Unethical service
I have been sending numerous emails to have my money refunded as they did not deliver on what they promised! I will be going over the 21 Days and what if we get a fine for not having the licence. NO communication back from them. I went through Postnet and I can't seem to get anyone to communicate back to me. This is very unethical, you should tell the customers upfront 60 Days and not 10! You can look up my transaction with Ref nr. : QUR35392
0 replies
134 months ago
No Telkom Line
Good day,<br> <br> My grandmothers telepone line in Mokopane has been out of service for the last three weeks. My aunt reported it out of service a few times, however, it is still not working.<br> <br> Please advise on what is being done and by when it will be rectified.<br> <br> Kind regards
76 replies
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4 Star
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3 Star
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2 Star
1 (25%)
1 Star
3 (75%)