Active since Dec 2013
Yet again for the umpteenth time In 2023 capitec made me fill out declaration forms for payments from overseas so I can pay my debtors off Forms filled out , and again payment made funds on hold so can't pay debtors as there is an email to verify But what is the point of being made to fill out those forms and they do this It's becoming a frustrateing and annoying process There's no point to the declaration forms if every time you have to verify by email Capitec continues to destroy my credit rateing
RCS handed me over to a inadequate debt collector , Who I am haveing constant issues with of them not acknowledging payments and missing payments, yet RCS still uses them , am constantly being bombarded with broken arrangement letters from rcs through this debt collector even though I've sent numerouse proofs of payment Payments I've made being absent from statement , emailed rcs about this awhile ago but not one response
Yet again after a year of filling out my declaration forms forex , quoting the correct reference so I can pay my debtors as Instructed by capitec After months of no hassle paying my debtors in time , I now have been black listed as capitec forex has ruined my credit ratting because for some reason my funds don't clear like they used to , even though my declaration forms give my finances legal reason to clear so why every time now capitec keeps asking me to confirm and verify
Yet again Caputec is intent on destroying their clients credit rating After filling out their declaration forms a year ago And as a south african abroad working I pay into my account which I have been doing for the last year To pay my debtors Now Capitec decide they hold onto the the funds Therefor destroying my perfect payment record and putting me in jeopardy Absolutely outraged and angry and disgusted,
Since MBD took over my debts which I pay every month they constantly send letters requesting payment When I send proof of payments and request a response they constantly treat me with contempt I’ve asked for statements but I get none They haven’t been paying the money properly over to the account I owe as they say I haven’t payed but I have proof They manage the account very badly They are unprofessional They get you into more trouble
Hammond Pole Attorneys of boksberg are a legal outfit who assists with debt recovery. However they are in the habit of bullying and threatening people. I fell into debt with their client who handed me over to them. Over the years it has been difficult especially with covid and loseing employment. How ever I tried best I could to keep up payments. I don't have a lot so I arranged a payment of R80 pm giving me a window to pay more if I can I'm struggling to support myself buy food etc like a lot of people but I still pay Sometimes it's a little late due to delays from the bank but it gets payed. Each month I pay more than the agreed amount Yet this week they send a threatening letter accusing me of defaulting and demanding I pay R33000 in 5 days which I no way do i have I'm trying to pay 6 debtors I'm not a home owner or anything I'm not in full time employment So I contacted them and asked them what default sent proof of every monthly payment since Jan 2023 to my accuser who hasn't had the decency to respond Cathy de waal is the head of the debt review at hammond and pole but allows this harrasment Like many others I'm just an average Joe struggling to make a living yet these big law firms attack threatening and harrass us when we are a few days late. Ontop of that they have been takeing my money but have not sent one statement, They are bullies and unjust I have payed every month more than the agreed amount and I have proof . I'm raising a complaint to the ombudsman aswell about their conduct
Yet again I am left fuming in bad credit when I have stressed out on a number.ber of occasions to capitec services that I meet to pay my accounts Again treated with contempt and with total disregard for my situation Capitec forex division Thandie mbobosi Who has been sent updated declaration forms since July 27th july with me emphasizing my importance to advise to her about how they must please acknowledge if the forms are correct I have emailed a few times yet I am being ghosted and I'm the one dealing with angry emails from my debtors I have had no reply since the 27th it is now the 1st This is such disgraceful contempt for a capitec customer and I am so ****** tired of fighting and struggling with this bank and its services All I want to do is pay my dam bills
well here I am again banging my head against a brick wall, capitecs forex division have no empathy or desire to assist , after emailing a couple of times begging for help to assist with the new confuseing declaration form as per sars, not one response.. With accounts due to be payed and the ridiculouse requirement from the reserve bank and sars all this for a poultry 50 uk pounds a month, I could understand if I was transferring massive amounts bur this is absurbed and its denying me the ability to settle my accounts I'm just someone who wants to do the right thing pay my bills and get on with my life while I'm abroad So I now face have bad credit record and unfair judgements because a financial institution regardless of the department is unable well the staff are unable to or just don't want to assist You can't trust this bank while you are overseas It is one nightmare after another
Yet again I find myself frustrated pulling my hair out Capitec religiously showing how *********** and inconsistent they are While visiting overseas I pay my accounts each month, normally a Friday and its clear by Tuesday, But no they can't be co sistant with that,now wednesday and still waiting absolutely ridiciloyse and putting my credit score into disrepute, Last month I payed the Friday by Tuesday my funds were clear, this is not the first time.wthey have delayed clearance hence inconsistance You can't turn round d and say oh it's this time or that tome .. Itseither the3 working days as per normal or not Capitec is stuffing people around with their inconsistency and unreliability I am fuming and totally fed up
Capitec bank , thought I could trust them. Currently overseas but always make sure I transfer money into my account to pay my bills, But with complete inconsiderate and disregards for their clients, My money is not reflecting yet I know when it should reflect, They have put me in arrears and got me black listed .. Disgusting treatment I payed weds and it normally reflects Friday.. but nothing Extremely annoyed
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