TS
Tish-Anne Singh
Active since Jan 2014
17
Reviews
0
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Reviews
17 reviews4 months ago
I'll never buy from Anat again
We used to love Anat but I'll never order from there again. Firstly the service was slow. When my mom requested for the lamb to be cooked in an area separate to where the chicken was cooked (she is allergic to chicken), the server made it seem like it was such a big task. The food quality is horrible. The fried brinjal was soggy and on top of that, my mom got sick after eating the Shawarma. They need to do something about this store
0 replies
20 months ago
Beware. .Cash crusaders will use the things you pawn
Cash crusaders is honestly the worst. My mother had pawned her microwave back in March (more or less). We got the microwave back this morning and the condition we gave the microwave in, is absolutely not what we got back. The microwave shows clear signs of use. There's grease marks all over the inside. This place is ridiculous. You would think that they would have the decency to safely pack people's things away, instead of using it themselves. And this is not even the first time we've gotten things back in worse condition than when we sent it.
53 replies
21 months ago
Vodacom aftersales and rewards are the worst
This has by far been the worst experience I've had with Vodacom ever since I started my phone journey. On the 9th of July I called in to do an early upgrade on my contract. I spoke to the consultant for almost half an hour discussing what package and what phone I would be eligible for because I wanted to take something abit cheaper. I was told I would be getting an Honor phone. I then asked if the phone comes with earbuds or normal earphones. The consultant then told me it would come with earbuds because a) honor is one of the few phones that still give everything together and b) the phone doesn't have the normal earphones jack. He also said it would be an open line but I could ask for a block to be put on, and then I could top up as and when I needed to. I received the device on the 12th of July, but to my surprise there were no earbuds. I contacted customer care and after sales thinking that they probably forgot to add it in. All to find out that Lo and behold, according to their "system" I didn't qualify for the earbuds. The consultant I spoke to said that he would call me back because he will speak to his manager. He called to say that they'll offer me 5GB of data for 3 months and that's all they can offer. I then spoke to a lady at aftersales by the name of Lindiwe who said that she would speak to her manager because that was unacceptable. This then started a process of more than 3 weeks of trying to get feedback for a simple thing such an earbuds. I am the one that's been phoning Vodacom and I've been shoved from pillar to post. Initially I was going to be gracious about it, but I now refuse to accept anything less that the earbuds because of the way Vodacom has been treating me. I've been speaking to a lady by the name of Thabile who seems to be the only one at after sales who can actually do her job. But as she explained that it is now the rewards team who is dealing with this, and they are even worse than the previous people. On Wednesday Thabile transferred me to a lady by the name of Lucinda at the Rewards team who kept on sighing and was actually very rude while I was explaining my ordeal. She then said that her manager would call me within 10 minutes, I asked her if she's sure because I haven't received any feedback and she said that would happen. It's now Monday and I'm still waiting for that call. Does Vodacom work on a different time that 10 minutes takes nearly 5 days? This is absolutely pathetic. And if this does not get resolved within this week, I will be reporting them to the consumer ombudsman.
265 replies
23 months ago
Cash Crusaders Primrose are a joke
My mom had pawned her laptop in the beginning of April this year. She then went in on the 3/4 of May to pay in the interest. When she went there on Friday, she was then informed that she needed to give them the password because there was someone who was interested in buying the laptop and it was on the floor. My mother then explained that her new contract only expires on the 4th of June, but the manager Jessica refused to back down. My mother then went home and brought the proof of payment along with the new contract she received. When I went in there, I found the whole buy team waiting at the back, like they were ready to gang up on my mother and I. We weren't given a chance to explain because they kept on cutting us off. The manager Jessica was extremely rude by constantly pointing her fingers in my face, rolling her eyes when we spoke and giving nasty looks, plus her tone of voice was extremely arrogant. But they insisted that the laptop had expired and was then able to be placed on the floor. After I questioned a) if the laptop was expired, why was she not told when she went in to pay the interest and why did they accept the payment, and b) what happened if my mom came in to pay and take her laptop out, only to find that it was sold when it was expired? We were then told that they made an error by pulling the wrong laptop. In response to my question, Jessica said that they would replace her brand new laptop with a second hand one. Does that make sense? Also one of the people on the buy team, basically threatened my mother to say that if she doesn't give them the password then they would format her laptop. After she refused, this person then asked another colleague member to format the laptop without my mother's knowledge. Can you explain that please?
53 replies
30 months ago
EMS services are a joke
I called 6 times this evening to report a hit and run accident. I specifically said that the lady was bleeding from her head and that she's unresponsive. And what does our lovely ems services do, they cut the call the moment that I said I'm calling from Primrose Germiston. Thank God someone physically took her to the hospital because if it was left upto these people, that lady would be dead.
0 replies
35 months ago
UberEats drivers are the worst
I ordered from the Starbucks in Bedfordview using the UberEats app, and it seriously was the worst. I had 2 drivers cancel on me. The one guy asked me about 3 times to confirm my location. The second guy (Passmore) said that he was "at the store waiting for my order" and then when he asked me to confirm my location, he told me straight up that it was "too far". The distance between Driehoek and Bedfordview is 15 minutes at maximum.
0 replies
39 months ago
Nando's Bruma, disgusting food
I've ordered from Nando's Bruma on two occasions and on both occasions I was left extremely disappointed. On Saturday I bought 2 of the Red Pepper, Sweetcorn and Halloumi bowls and both of them were iced cold. It felt like someone took it out of the freezer and put it in the microwave for a minute. I had to go back and still ask for serviettes and cutlery because we received nothing in the bag. Today was the worst though. I ordered the great pretender bowl through Uber Eats, and I think dog food would have been more appetizing. It had only the plant based strips were absolutely disgusting. I couldn't eat more than a few s****fuls and I had to throw the food away. It was so bad that I threw up because I couldn't eat it. Normally I'm a Nando's fan but this just put me off of the whole franchise for life.
132 replies
46 months ago
MBD needs a lesson in basic human decency
If -1 star was available that is what I would choose. MBD is absolutely the worst company I have ever dealt with on my life. In 2020 I lost my job due to pandemic and so I couldn't pay for my FNB cheque account. Due to that my account was handed over to MBD. I had an arrangement to pay R100 every month because at the time that was what I could afford. Some months I would only be able to pay R50 or even R20 because I was relying on my dad's pension money to help. Let me tell you, these consultants have absolutely no compassion or even an amount of humane decency because they would keep on phoning and rudely speak to me, demanding that I pay the money in full even though I couldn't afford it. In October last year I got a job but my starting salary was not the best, and even though I advised them that I'd try to pay extra, but these people still kept on hounding me. I was even told that I mustn't make my problem theirs because no one told me to take the overdraft on my account. Anyways fast forward to May, I received a settlement amount to pay and close the account, which I did. But when I emailed to ask for a settlement letter, I was told to phone the bank because MBD isn't handling it anymore. I thought the matter was settled until this morning when I got a call demanding that I pay the balance "owing" because the account was never closed. When I asked the consultant why is it that I had to speak to the bank when my account was handed over to them, he got snippy. And when I told him that I'd pay some this month and the rest next month, so they need to stop calling he said that it won't happen. Which would be understandable if he wasn't so rude. And when I tried to speak, he kept on speaking over me. At one point I asked him if he just put me on mute so that he could continue to speak without hearing what I had to say. Overall I really wish that FNB would find a company that actually treats their customers with a bit more empathy.
268 replies
48 months ago
Telkom is a joke
Telkom is utterly useless. I applied for a fibre line 3 weeks ago. I was told that it normally takes about 7 - 10 working days for a consultant to set up an installation date. 3 weeks later and I'm still waiting for that call. On Tuesday I phoned in to request feedback, and I was told that someone would contact me within 48 hours. It is now Friday and still no answer. When I phoned in to cancel my order, I was redirected to about 3 different departments, only to be told that the cancellation department is closed. Yet according to the voicemail, the call centre closes at 17:45, and I phoned in just before 17:00. This service is absolutely pathetic and I wouldn't recommend them to anyone else.
0 replies
50 months ago
KFC primrose is a joke
My mother went to the KFC in Primrose today and to say that her experience was horrible is an understatement. On a good day their service is slow, but today it was ridiculous. After not having most things on the menu, she was then told to wait for the chicken because they were out of stock. After waiting for an hour and a half, she was then told to come back at 17:30. My question is, did the staff not think about telling the customers to come back before making them wait for so long? Where is their common sense or is this just their protocol?
0 replies
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