PD
Philip P
Active since Jan 2014
3
Reviews
0
Industries
Reviews
3 reviews10 months ago
Unacceptable service
Been using them for approximately 20 years , and I warned that I was going to move to another broker several times , and I should have long ago . When I have a claim once in a blue moon there is not follow up , a week after my vehicle was handed in at the PANELBEATER , there is still no authorization by the insurer , so I have to follow up and double check everything. Previously they advised me to change from SANTAM who I’ve been with for ever a who I was happy with to HOLLARD where I had big headaches . They also neglect to do the 20 000 000 public liability cover for my company when they moved me back to SANTAM , which could have been disastrous if something happened in the approximate 18 months when I did not have cover . They’ve had more than enough chances and I’m fed up with them
0 replies
15 months ago
Incompetence
I tried to make a payment to staff on month end and kept on getting a message that there is an unsuspected error . As it got later and my port staff did not get paid out of frustration I called the customer service number . They asked a couple of questions like I’d no and band account number to verify me which I fully understand , however the last I failed about having an overdraft on my personal account which I’ve NEVER ASKED for but only realized afterwards the bank loaded it for me as I’m a good customer . Because if this they won’t assist and tell me I must go I o the bank tomorrow, how we it’s now Friday night 8:00 on month end and some of my staff have not been paid because of bank’s incompetence.
54 replies
26 months ago
ACCOUNT SUSPENDED
My account was suspended even though it was fully paid .
56 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (33.333333333333336%)
1 Star
2 (66.66666666666667%)