Active since Jan 2014
RMA9247916 for order #BS54152. I have purchased shoes from Barestep twice before, the first time the size was correct, the second time the size was incorrect and it was exchanged without issue. In December 2025 I again bought shoes, the same as the first time, but this time the size was not the same and I had to send it back for an exchange, I had to pay an additional R200 for the exchange, they send me an email saying that they received the returned items on 21 January 2026, I have send multiple emails and have heard nothing since. No reply, no explanation.
My credit card has been blocked for the second time this year for FICA, I took my FICA documents into the bank in June and again in September, but my card is still blocked. I have called numerous times and also logged a formal complaint, but still this issue has not been resolved. It has been 3 months and I just don't know what to do anymore.
I have requested paid-up letters on two accounts that was paid in 2018 from FNB on the 27th of October 2025, 21 working days ago, I have send emails 3 times since then, and still haven't received anything. What must a person do to get service from FNB
I am sitting with accounts on my FNB online banking that is accruing interest and I have no way of cancelling these accounts as everything is blocked and has been since 2020 Covid 19. These accounts has been inactive for 4 years and has now prescribed, no one can tell me who to contact to resolve this issue. One account is CBS Legal RI and another Undefined, then there is a cheque account, an easy account and a savings account all totaling R22 447.36.