LR
lee R
Active since Mar 2014
11
Reviews
0
Industries
Reviews
11 reviews1 month ago
Innovation group dishonesty
I was called by the consultant and I did purchase an external warranty for my car on the pretence that everything will be covered and I'll have no issues. I was told that I need to have 3 premiums paid so that it can be active. I agreed. I have covered my 3 months payment. My car went in for a service and they discovered that a few other items need attention. I supp**** my warranty details. The dealership called innovation group and they state that the policy is not active. I called in and they stated they will escalate it as they can see the 3 premiums. We waited couple hours and called again. And the same issue. They waiting for it to be active. I then called back and the one agent helped me to say that it was sorted and the dealer can call in. When the dealer calls to submit the claim, they notify him that I don't have cover for some parts and that I only have cover for 10500 and I'll need to pay in the balance. I was distraught. I am a very hard working individual and gave innovation group the benefit of the doubt when taking this warranty out as the consultant stated I will have no problem when claiming as all issues are covered. Now just for a few smaller parts the agent stated that I'm not covered. It does not make sense. I am asking innovation group to sort this out immediately and cover my Total costs and not hide behind their wrong doing.
1 reply
9 months ago
Disgusting experience - my diners North beach
Last week Sunday I ordered 2 x chicken tikka as a take away, after coming back from pmb. We always buy from my diners North beach, but we sit in. We got the tikka went home and opened it. It has a slab of Masala which I removed and then started eating the chicken. The chicken was Dry and tasted funny. My wife also had the same. We had a bit and then stopped. There was something wrong. I said I'll call them in the morning and complain. Both my wife and I had upset tummies as If it was good poisoning. For 2 days. I sent a response on their website, no response. I then called and complained, one of the staff said the manager will call, 2 days later, nothing. This is disgusting how they operate
0 replies
57 months ago
Great Service from Gavin Van Tonder
Thank you Gavin Van Tonder for the amazing service at King Price.
1 reply
78 months ago
Virgin active taking more money that normal.
My debit order went from 900 to 2160 in one month. No call no email no notification. Nothing at all. I require that they refund me but I am fighting that battle.
0 replies
82 months ago
TELKOM CONCERN
I am disturbed and appalled at service from Telkom. My dad walked into La Lucia Telkom branch and we updated their adsl line to a Wi-Fi contract. This was on Saturday the 31st September 2019. I called the call centre on Monday and a consultant stated that she cant help see how far the order is and someone will call me in 2 hours. Today is Thursday....and I received a call. The consultant tells me that there is no order on the system. This is after we signed and filled out documents at the branch. WHEN WILL THIS BE SORTED!!
0 replies
89 months ago
MTN SHOULD REFUND ME NOW!!!!!SO DISGUSTED
I am an MTN User for more than 20 years. I have stayed loyal to them during very bad times but now it is the limit. A debit order went off with the wrong amount. It was probably R100 more than what should have been debited. I called MTN and spoke to a consultant who is doing their job. He said they have billed be incorrectly and then he said hold on let me send a request. There was no apology from MTN. MTN does not cater if that was the last 100 I have in my account. All they do is debit incorrectly and not even apologise. Where have your ethics and morals have gone to not even say sorry to someone who is your customer.
2 replies
96 months ago
#GREAT SERVICE FROM KINGPRICE
Looking for short term insurance has never been so easier. Normally you have companies out there that just want your premium. With King Price this was not the case. Their Service stands out. The consultants do genuinely care. I dealt with Amori Lemley and Simon Scott from King Price and their service was impeccable to say the least. Not just about the premium but also worried about the safety of me and my family. Thank you for listening and for taking the time to put yourself in my shoes. THANK YOU AGAIN
2 replies
105 months ago
Car Issues
I'm going to be straight to the point. My golf 6 had an issue. It was just serviced and then it just stopped working. Took it to Vw Bryanston. They said they sorted it out. This was in August. Since then I have been taking my car back 6 times. Tomorrow will be the 7th time for the same error. I will go to the motor ombudsman if this is not sorted. I have only 1 and a half weeks before I relocate. They need to sort it out before I leave. How does this work. 7 times for the same error. I need help and need help now.
0 replies
113 months ago
MISGUIDED AND UNFAIR TREATMENT
<p>I have called MTN more than 6 times in the month of February. I am due for an upgrade today the 1st March. I called into MTN and the retentions department stated that the booster package is available and I should call back today the 1st. When I call back they say sorry the promotion ended yesterday. I have advertising proof and proof of a voice recording when I called in that it ends on the 31 March 2017. How can a customer for over 12 years be misguided like this. I will not rest until the matter is resolved. I am a paying customer and have never defaulted. I do hope that this gets to MTN and they resolve the matter now. </p>
2 replies
114 months ago
disappointed and disgusted
<p>I purchased a bottle of 1.5l water bonaqwa water. I have close to maybe 2 of these a day. When I purchased this the first week in December I new something did not taste right. I called in immediately and complained. Been such a huge company I thought I would get fantastic service but I was wrong. I waited 4 days. Then a consultant came and picked up the water. Told me that I would get feedback In 7 days. It's now almost a month and nothing. How does this happen. How does such a big company that we support have no feelings towards its consumers. </p>
5 replies
Review Distribution
5 Star
3 (27.272727272727273%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (72.72727272727273%)