PF
Paul F
Active since Mar 2014
7
Reviews
0
Industries
Reviews
7 reviews42 months ago
A liar and a thief
A liar, a thief and a dishonorable person. He uses subcontractors and services with no intention of ever paying. Stay far far away from Lyndon - a snake in plain clothing. We had instituted legal action and will be liquidating his business in recovery of our funds.
0 replies
50 months ago
Ignored!!! flying this week with no valid ticket and travelstart have my money
My trip had a schedule change which Travelstart has accepted from their side but my airline says it has not been accepted and I DO NOT HAVE A VALID TICKET. Only travelstart can accept the changes. Response i got from the whatsapp line (Tuesday 01 March 2022 - a week ago) 'I have forwarded a request to our Schedule changes team to check with the airline regarding the validity of the tickets. You will have to wait until they get a response from the airline's agency support team and then proceed from there.' a week later, and I have heard nothing. My ticket remain NOT VALID and i fly in 3 days. I am now being ignored on whatsapp with no response from travelstart.
106 replies
50 months ago
Non-responsive to Communication
There is an inability to get hold of Travelstart. I need to make changes to my booking but I am unable to speak to anyone I entered my query into their whatsapp chat, with their automated response: 'Please wait while I transfer your chat to one of our live agents. Meanwhile, please feel free to type in your query' It has been over 24 hours with my whatsapp messages gone unanswered. I've used Travelstart for over 10 years, and the service has really changed recently. SO SO disappointed, all I want to do is talk to a travel agent, Is that too much to ask for from a travel company?
0 replies
109 months ago
BAcard.co.za Being bounced between callcentres, nobody taking repsonsibility
<p>on bacard.co.za there is information on SPEND TIER BONUSES...</p> <p>I see this is not the first time this has been complained about on Hello Peter.</p> <p> </p> <p>I am way over these spend tier bonuses and have not received any vouchers (cabin upgrades, flights etc).</p> <p> </p> <p>1. Phone bacard 0861 4 22 000 - say they have no control over this as its run by British airways executive club.</p> <p>2. Phone Executive Club - ********** - say ABSA is a 3rd party to the system and vouchers must be issued through them.</p> <p>3. REPEAT process x 5 to speak to different consultant hoping for more info/better service. Same thing each time - everyone blames each other.</p> <p> </p> <p>I am simply trying to claim what should be automatically issued to me </p>
224 replies
109 months ago
Being bounced back and forth between call centres - everyone blaming each other
<p>on bacard.co.za there is information on SPEND TIER BONUSES...</p> <p>I see this is not the first time this has been complained about on Hello Peter.</p> <p> </p> <p>I am way over these spend tier bonuses and have not received any vouchers (cabin upgrades, flights etc).</p> <p> </p> <p>1. Phone bacard 0861 4 22 000 - say they have no control over this as its run by British airways executive club.</p> <p>2. Phone Executive Club - ********** - say ABSA is a 3rd party to the system and vouchers must be issued through them.</p> <p>3. REPEAT process x 5 to speak to different consultant hoping for more info/better service. Same thing each time - everyone blames each other.</p> <p> </p> <p>I am simply trying to claim what should be automatically issued to me </p>
0 replies
136 months ago
Poor service on top of poor service
I complained about an issue and the terrible service received on 3 FEBRUARY on Hello peter with headline: faulty Drone + poor call centre.<br> <br> Comment received from incredible connection was that my complaint was being investigated. even received a reference number! : 715768 with a high priority<br> <br> 2 weeks later!! and still haven't heard a peep out of them.<br> They have my details, not even a courtesy call. no apology. Just radio silence.<br> <br> Come on, this is just pathetic. <br> <br> Sort this out immediately.<br> <br> <br>
77 replies
136 months ago
faulty Drone + poor call centre
Hi<br> <br> I bought a parrot Drone online (order 31954).<br> The drone worked the first time I used it. From there on, it did not create a wifi signal. <br> After some research online, the general consensus was that the main board that creates the wifi network is faulty. At this point in time, i should have contacted incredible connection and returned the drone.<br> <br> I wanted to make it work as i had some footage to shoot the next day, so I bought another main board for R1400. I installed the main board, and the wifi signal does create, but it gives the error ' Pic Watchdog error', which is apparently also a main board fault.<br> <br> This leads me to believe that my actual unit was faulty from the start.<br> I am incredibly frustrated by this whole experience and wish to return the drone for my money back, this is not worth the hassle.<br> <br> The frustration does not stop there.<br> When i called the support line, they gave me the number 011 408 0864 to call, which does not work as it says all extensions are busy and then hangs up.<br> <br> I called the support line again who asked me to call 087 980 4230 instead. again this number has a prompt that says ' transferring', but after a about 2 minutes it hangs up.<br> <br>
77 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (28.571428571428573%)
1 Star
5 (71.42857142857143%)