lorraine M

Active since Mar 2014

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Industries

Reviews

9 reviews

8 months ago

Un paid premium holiday

On the 7 November I went to old mutual in pick n pay plaza rustenburg to apply for premium holiday for 2 month and I was helped and the lady told me that money will be paid into my account 1december 2025.and money was not paid in I went to the same branch to enquire only they said money will be paid to.my account on the 15 match 2025 it will be paid in 2 and half month.i was help again by manager how asked.me that the money is delaying cause maybe is because of payroll closed and our payroll close on the 15 of every month and I went to them before then .I'm a loyal and old customer. And have requestedor app**** for this before if old mutual can't stick.to it's promises.is best they return all my premium and I stop making business with them I'm very unhappy with the service I received from that branch

1 reply

Fast Loans

10 months ago

Handed over twice to two different lawfirmd

Hellow Peter in 2015 I was handed over to HtN Attorneys by Boodle loans and 09/09/2015i acknowledge and started pay the debt and on the 23/07/2016 wa s my last payment and the account was closed account no ***4. Few days ago I login on my boodle account I found a legal notice that I was handed in at boodleidalaw on the same matter and I have send boodle my statement with all the payments and when was the account closed the respond is I should contact booldeidalaw to in form them that the amount was closed .I can't be handed twice to two different lawfirm can Hello Peter assistme with Boodle to correct and clear my name

0 replies

Homechoice

51 months ago

Refund

Hello Peter Hello Peter kindly assist me on this matter On the 12 April 2022 I purchased comforters set order Code 824675 1X Malory 15 piece Essentials queen assorted at home choice Rustenburg Mall cash an amount of R3599 on the 27. I went to collect the package on the 27 Aoril2022 .On my arrival at home I found that the comforter were not of good quality and it doesn't worth 3599.i returned the comforters on the28 April 2022 everything including the packaging and papers that comes with the parcel.i was told that the return procedure will take 3 weeks cause the store has to return it to head office where the parcel recorded and will be credited .I went to the store on the 17 to collect my money only to find that the package stilling stores and I was told they will be sending them during that week.i went again today the 27 may 2022 the package is not returned and it a month since i returned the comforters. I went twice I'm am using petrol to travell to homechoice rustenburg mall . I want my refund and my traveling money cause I'm temporarily stay with my mom at mogwase which is 116 km because she is sick.i went to home choice twice . When I go it will be my 3rd time going to home chioce

2 replies

Vox Telecom

57 months ago

Unfair billing and forced to hold on to router I don't use

Hello Peter On the 9 November 2021i took contact with voxtelecom and on the 12 November 2021i recieved router plus sim that was couried to me inside the package the was a message that I should wait 24hrs before I can connect I waited and o the 13 November I tried to connect and I couldn't connect with my phone I couldn't connect and on the 15 November wrote email to voxtelecom eplaing that I can't connect and I got no response.on the 17 November 2021i wrote again explained that Idon't have Pc and I can't use dialup connection and I got no response and on the 22 November I wrote a cancellation letter and immediately cause i use their service and no assistance from their side I recieved a response that the acknowledge the cancellation and is set for December I wrote again that I can't keep something that is not work the response was they will send a courier to collect the package and insisted on December cancellation the send me statement of R891.31 and R299 who can I pay for something that I haven't and can't use lack of response from them when I requested shows me that they knew that the wa something wrong with the router and sim after the conversation on the 22 technician called and I explained that I have cancelled the contract I'm asking hello Peter to assist me with the matter

1 reply

Nedbank

60 months ago

Asking for settlement

Hello Peter my name is Lorraine Meloreng molai i had an account wth nedband that i acknowledge that i defaulted on making payments and the account was handed to mbd of which i have been trying to contact last week to ask for settlement and all in vein i went to Nedbank in town on rustenburg the put me on phone to their legal dep and the lady gave me number and daid they cant do anything meanwhile i own the company m eorking for can Peter pls help me to get settlement quote from nedbank do i can be able to settle the accvoint on the 27 sugust 2021 the reason also is that ihave recieved a call from this Stranger not working for mbd saying she will be handling the accont nedbank will no longer handle the account l went to nedbank and enquiries they say mbd and wen i call no one answer i even choosen to ne called back and i haven't recieved ant call o even send them email no respong

0 replies

Sanlam

78 months ago

Paying for policy that is not what was said

My name is Lorraine molai in July 2014 i was approached by a lady her NAME Mmathapelo NTswe how works for sanlam and explain she was selling funeral policy and the pay out in case of death was R15000.00 and the money will double to R30000.00 and it will also have a cash back after a period of 5 years . Ever since I haven't found or got any corrosponce from her or sanlam not even the document explains the cover. The day after someone called me and asked if I have open a policy with mmathape but did go into details of the policy he said he wanted to verify January I called sanlam in regard to the policy and to enquire about the cash back since well this year the policy would be 6 years to my finding the is no such and all the amounts have changes to the cover of R5000.00 no cash back I was robbed by sanlam employees all the details are not what u am paying for and I feel cheated cause I may for something that I haven't agreed on i request Hello Peter to Addis me in this matter and request sanlam to cancel the policy and return all my contributions policy number sg***7 i took that policy to assist me and reduce the stress of burning my love once with dignity and with no stress m.i feel I was robbed and graded be cause I'm paying for something that I didn't agree on

2 replies

STOLS INCORPORATED

124 months ago

UNFAIR AND UNLAWFULL CHARGES

Dear Peter 2010 I TOOK MY DAUGHTER TO A PEADIATRICIAN BY THE NAME OF DR NOKO SEBATA IN RUSTEN BY THAT TIME I HAVED SWITCHE FROM BONITAS MEDICAL AID TO DISCOVERY MEDICAL AID. WHEN I ARRAIVED TO THE DOCTOR I GAVE THE RECEPTIONIST MY ID AND MY DISCOVERY MEDICAL CARD TO CORMFIRM BEFORE CONSULTATION THAT I AM A A VALID MEMBER AND THAT MY CHILD COULD BE SEEN BY A DOCTER. 2015 FEBRUARY I WAS SIMMONED TO GO TO COURT FOR A GARNISHEE ORDER BY JOHN STOLS AND I WENT TO FIND OUT FROM THE SURGERY WHAT TRANSPIRED CAUSE MY MEDICAL AID WAS VALID . ONLY TO FIND THE RECEPTIONIST HAVE SEND THE FILE TO THE PEOPLE WHO CLAIM WITHOUT CHANGING MY DETATIL AND LATER SHE DID CORRECT THE FILL TO COVER HER SELF. I EVEN WENT TO AN EXTEND OF MAKING AN APPOINTMENT WITH THE DOCTOR CONCERND AND DISCUSS THE MATTER SHE SINCE SAID SHE WILL GET BACK TO ME AFTER FINDIND OUT WHAT HAPPENED OF WHICH SHE NEVE R GOT BACK TO ME . ON THE 11 MARCH 2015 I WENT TO COURT TO REPRESENT MYSELF CAUSE I WAS NO CONSULTED OF THE OUTSTANDING AMOUNT R350.00 THAT DAY WAS THE FINAL SO THE MAGISTRATE SAID I NEED TO HAVE A LAWYER TO REPRESNT MY CASE OR TO REVERSE IT SO THE LAWYER FOR DR SEBATA SAID I OWED R350.00 PLUS LEAGL CHARGES AND IT WAS A TOTAL OF R1000.00 I AGREED TO PAY A GARNSHEE AND PAY R150.00 A MONTH.THE R150.00 WAS DEDUCTED FROM MY SALARY FROM JUNE 2015 AND M STILL PAYING TILL TO DATE AND WHEN I ASKED THE OFFICE OF JOHN STOLS THEY SAD M STILL OWING R2600 OF WHICH THE AGREED AMOUNT WAS R1000.00 FROM THE COURT I HAVE ALREADY PAID PLUS MINUS R1800 AND IT WAS AGREED IN COURT THAT I SHOUL PAY R1000.00 MY REF NO JStolz/jdb/SEB075THE ATTORNENY JOHN STOLZ , ADDRESS :ZELPY OFFICE PArk, 1st floor 223 BEYERS NAUDE RUSTENBURG TEL ********** 077 I FELL M OVER CHARGE I ONLY ONWED THE DOCTOR R 350 AND NOW MY PAY OVER R4000.00 FOR LEGAL FEES

1 reply

Nedbank

138 months ago

can make proper arrengent is three weeks trying

hello peter i hve a personal loan with nedbank which is in areas i have been trying for number of days to contact them so i can make proper arrangements to start with repayments . i haven calling *** and ask for legal department and its almost 3 weeks and i cant get proper respond some will tell me they dont have my account on system and give metheis n *** which i called its a wrong number, some will say it either the account is in durban or joburg and this is time and money consuming can hello peter assist me cause i seriously want to make arrangents to pay back ned bank .

1 reply

Old Mutual

140 months ago

PAYING POLICY FOR THE DECEESED

ON THE 19 MAY 2014 I OPENNED A FUNERAL POLICY FOR ON BEHALF OF ABIGAIL MAKHAZA ASSITED BY SARAH NKELE TSITSI WHOS WORKING FOR OLD MUTUAL. THE SAME NIGHT I CALLED HER TO CANCELL THE POLICE CAUSE ABIGAIL PAST ON . THREE MONTHS LATER MONTHLY PREMIUMS HAVE BEEN DEDUCTED FROM MY PAYSLIP AND I CONTACTED MRS TSITSI ABOUT THE MATTER WHY HE HAS NOT CANCELLED THE POLICY SHE SAID I SHOULD TAKE DEATH CERTICATE TO THE BRANCH IM VERY UPSET CAUSE I WANTED TO CANCELL IMMEDIATLY. TILL NOW MY MONEY IS BEEN DEDUCTED I DIDNT EVEN FOUND THE POLICY DOCUMENT TO SEE IF THE POLICY EXISTED. WHEN I AKED SHE EVEN PUT THE RONG DATE OF BIRTH AND I HAD A POLICY BEFORE THAT I CANCELL CAUSE OF FINANCIAL CONSTRAIN. I HOPE OLD MUTUAL CAN TRACE MY CONVERSATION OF THE 19 MAY 2014 WHEN I CALLED TO CANCELLSINCE M USING CONTRACT PHONE *** I NEED MY PREMIUMS CAUSE I CALLED HER TO MAKE IMMEDIATE CANCELLATION AND SHE DIDNT

1 reply

Review Distribution

5 Star

2 (22.2%)

4 Star

0 (0%)

3 Star

1 (11.1%)

2 Star

1 (11.1%)

1 Star

5 (55.6%)

lorraine M

Reviews

Un paid premium holiday

Handed over twice to two different lawfirmd

Refund

Unfair billing and forced to hold on to router I don't use

Asking for settlement

Paying for policy that is not what was said

UNFAIR AND UNLAWFULL CHARGES

can make proper arrengent is three weeks trying

PAYING POLICY FOR THE DECEESED

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