Active since Apr 2014
I am an FNB Private Wealth client and the service is absolutely atrocious - and seems to be getting worse! FNB is my bond holder and they debited by account TWICE. They also allowed the debit of my former bond holder to go through as well. So this month I have been debited THREE times for my bond!!! I have been holding to talk to some to resolve this huge errors over 15 minutes. What rubbish service is this? And I'm told to go to 2 different departments to get this resolved whereas I am a Private Wealth client. What's the point? What subpar services!
These people are scammers! I ordered their product on Friday morning for R480 rand and I was meant to collect it on Friday afternoon. They have been giving me the run-around since! I eventually asked for my money back and they made a promise to send it to me on Monday morning and I'm STILL WAITING. What an absolute SCAM! They hide behind WhatsApp and ignore messages. I'm so furious. DO NOT ORDER FROM THEM!!
I haven't even booked my car in to the place and its already poor service from Bookings and Customer Services. I have been trying to get such SIMPLE information from them since 09:00, promised to be called back and now 5 hours later am told that the only person who holds this information is on lunch...since 09:00 when I first called and left a request to be called back? Now Customer Services dropped my call. What a lovely experience so far, I can't say I'm excited to see how you treat me during my repair.
Why is it that the fraudulent debit orders coming off my FNB account are going to ABSA accounts?? Why are you servicing criminals and allowing them to steal our money?? Where is your due diligence when you open business accounts??? You are as much of a thief as they are!!
I am an FNB client and EVERY month, without fail, there is always a NEW fraudulent debit order or two going off on my account that I have to stop and report! When are the banks ever going to take responsibility for allowing criminals access into our accounts?? What's the point of keeping money in a bank if its a free-for-all??
I got a debit order of R135 taken out of my account without my authorisation i.e. fraudulently, by this company. Please remain vigilant and check your bank statements religiously!
I got a debit order of R135 taken out of my account without my authorisation i.e. fraudulently, by this company. Please remain vigilant and check your bank statements religiously!
I got a debit order of R120 taken out of my account without my authorisation i.e. fraudulently, by this company. Please remain vigilant and check your bank statements religiously! These criminals won't let us relax. Instead of being an honourable credit verification company, they are busy putting people in bad credit!
There are too many times where I have had to call FNB to report a fraudulent debit on my account. Why do banks allow this to happen?? Why do they not verify debits before allow them to go through??? The latest is a company called USIZO247 that has been allowed to take money from my account without my authorisation! I'm so freakin tired of this nonsense! The banks must also be held accountable for these financial crimes against us!
This company got hold of my personal and banking details without my permission, then proceeded to debit money from my account. Something needs to be done about companies like this! Why do banks even allow this??
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