VF
Vicky F
Active since May 2014
31
Reviews
0
Industries
Reviews
31 reviews1 month ago
WATCH OUT FOR GOODX empty promises
SUPER DISSAPOINTED - Loading not done correctly, terrible support resulting in me loosing two clients - STAY AWAY FROM THIIS SYSTEM -
0 replies
6 months ago
AUTHORISED SERVICES NOT BEING PAID BANK STATEMENTS AND ID CERTIFICATION REQUIRED FOR DETAILS THEY ALREADY HAVE ON SYSTEM??!!!
SERVICES FOR A GUNSHOT IN HOSPITAL WAS AUTHORISED HOWEVER, 4 MONTHS AFTERWARDS, PRIMECURE HAVE PROCESSED THE CLAIM BUT NOW WE HAVE TO PROVIDE 3 MONTHS BANK STATEMENTS AND CERTIFIED COPY OF ID IN ORDER TO RECEIVE PAYMENT FOR SERVICES RENDERED!!!1 WATCH OUT!!!! wf_227648175
0 replies
10 months ago
Refusing to provide feedback on ex-gratia medication for cancer despite toes already amputated! Since May 2025 ref 230525qyhvwk
Refusing to provide feedback on ex-gratia medication for cancer despite toes already amputated! Since May 2025 ref 230525qyhvwk
0 replies
11 months ago
Watch out for SMART plans - PMB DIAGNOSIS CONFIRMED HOWEVER ADMISSION DECLINED!
Benefits advertised when I joined the scheme is TOTALLY misleading. Admission declined even though ALL scheme rules followed! WATCH OUT ESPECIALLY on SMART plans as their "exclusions" and terms and conditions become more and more when you need to be admitted. PMB condition confirmed, however AGAINST ADVERTISED BENEFITS now declined
213 replies
15 months ago
LEOPARD PROPERTY UNABLE TO ENFORCE COMPLEX RULES failing property owners
According to their website they "ensure prompt and efficient management of Body Corporate and Home Owners Associations as well as working together with trustees as a team. We aid in enforcing conduct rules, assist and manage maintenance issues and ensure accurate administration and accounting support." Rules in place when I bought my property more than a year ago are simply not being enforced eg: trailers & caravans owned by BC members being parked in the general area in front of my home. BC is unfairly benefitting themselves without any consequences. No feedback/solutions despite numerous complaints. VERY UNPROFESSIONAL SERVICE.
0 replies
17 months ago
MOMENTUM AUTHORISATION PROCESS NIGHTMARE !!!!!
PMB, life threatening procedures with more than 5 procedure codes are seen as "too many codes" resulting in members authorisations taking hours to finalise for a simple procedure where all procedure codes clinically appropraite.
56 replies
17 months ago
VALLEY LODGE AND SPA NOT CUSTOMER FRIENDLY REFUSES TO CHANGE BOOKING
Management is refusing to change booking dates even though accomodation has been confirmed as available. Trying to force me to select Jan 2025 date even though my booking was paid in full in March 2024.
0 replies
19 months ago
NO CANCELLATION OF BOOKINGS ALLOWED - BEWARE!
Tried to cancel a booking made. NO cancellation accepted, being threatened with seize and persist demands even though I tried to cancel 3 hours after receiving the booking confirmation made online (I accidentally selected incorrect dates) Management supposed to provide some customer service, very aggressive and unprofessional, right to top level.
0 replies
21 months ago
DO NOT BOOK WITH VALLEY LODGE & SPA NO REFUND EVEN THOUGH CANCELLED IN TIME
Accidentally booked a booking and let them know within 4 hours. R7793.80 taken from my credit card & now they won't even allow 50% cancellation as per their cancellation fee policy. General manager Wicus insists on disrespecting me by not returning my calls for a month & then responds with threatening and unprofessional " I don't like the tone of this email!" when I informed him I will inform the public of this behavior. Can I refer this communication to my legal department? Regards Wikus
0 replies
23 months ago
DO NOT JOIN VIRGIN ACTIVE CRADLESTONE if you want to attend regular aqua classes! MANAGEMENT UNABLE TO PROACTIVELY RESOLVE PROBELMS
DO NOT JOIN VIRGIN ACTIVE CRADLESTONE if you want to attend regular aqua classes! MANAGEMENT UNABLE TO PROACTIVELY RESOLVE PROBELMS - SHAMEFUL FOR SUCH A HUGE COMPANY WHO SHOULD BE ABLE TO AFFORD PROVIDING A PROFESSIONAL SERVICE HOWEVER ALWAYS EXCUSES while they pocket our money! Even though VIRGIN ACTIVE CRADLESTONE has the absolute best Aqua Fitness Instructor one could ask for VIRGIN ACTIVE management is unable to ensure smooth running of classes. EITHER THE POOL TEMPERATURE IS BELOW THE ACCEPTED NORM OR THE VENTILATION IS NOT WORKING OR THE POOL IS MURKY. Although members pay full joining and monthly fees, classes are often cancelled as a result of this. CLASSESS are often over crowded with up to 20 people in a small space resulting in injuries.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (3.225806451612903%)
1 Star
30 (96.7741935483871%)