DM
David M
Active since May 2014
15
Reviews
0
Industries
Reviews
15 reviews36 months ago
Bobshop No 1 service
I had a recent experience where a seller on Bobshop did not reply to my emails after the product had been paid for, after 7 emails, I contacted Bobshop who within 24 hours had not only resolved the problem but refunded my money. Their follow up service and guarantees are like gold. Thank you for the first class service.
0 replies
54 months ago
Theft of funds by Bushwarbooks.co.za for an order unfulfilled.
I made an online purchase at Bushwarbooks.co.za 1 month ago, paid for the order via EFT - order number #34994. This order was never fulfilled despite the payment. No reply to 6 emails requesting an answer and no reply to messages sent on the company cell phone. My suggestion is that other users of this site should exercise caution.
0 replies
78 months ago
No Telkom service to a company for 8 days
As a company, we have had no phone lines for 8 days now. We have our normal phone lines and an ADSL line, all of which are still down with no solutions in site as the line have been cut down in the roads. WE have attempted to get Telkom to supply us with a wireless phone, but to no avail. Our phone number is 022 4923851
0 replies
90 months ago
No Telkom service for company telephone line
For 8 days now we have had no telkom service for our business. No contact freom Telkom to let us know what has happened. Waiting on the phone has given no results.
0 replies
90 months ago
No telkom service for business line
We have had a business line down for 4 days now. The fault has been reported already - fault ref: 125CWZ121118, but still no word from telkom. It is impossible to run a company without a land line and to call through to telkom means spending at least 30 minutes waiting on the phone. Any assistance would be welcome.
0 replies
100 months ago
Unable to get help
I have attempted to get help from Telkom on 3 separate telephone calls today, totaling 72 minutes of waiting. Each time someone answers after my long wait the call is cut off. I would like to extend my data on my Telkom package from a 40GB soft cap to a 80GB soft cap. The Telkom number is ********** 459. My contact number is ********** 930.
105 replies
104 months ago
Internet line speed
Yet again, the ADSL line speed for our company is less that 0.5MB for the last 4 days. A fault report has been sent to Telkom, however the line speed has not improved. We are unable to do banking, use online accounting services or payroll. This is at least the 6th time we have been in the same situation this year.
61 replies
105 months ago
Unable to use my phone number
A few month ago, my phone number ( ********** 222) was used by an unlawful sim swop. After eventually getting Vodacom to stop the usage and change the number, I am still not able to use this phone 2 months after the problem was resolved. I have, on 2 occasions been into the Vodacom centre at Canal Walk, Cape Town and waited with my number in hand for more than 30 minutes, but was till not helped. How do I get this phone number unblocked without having to book off half a day to deal with a very slow and inefficient Vodacom centre over a Vodacom fraud error? To make it worse, I am still billed each month for Data Sim cards which were removed from the system 4 months ago.
122 replies
108 months ago
Fraudulent use of my cell phone
<p>As per previous experience 8 weeks ago when a fraudulant sim swop was one on my telephone number ********** 077, Vodacom assured me that the problem was resolved and a new sim card was activated. I have now received an invoice for R3693.11 for services and calls that were not made by me. Clearly the issue has not been resolved and the fraudulant use of the phone continues. Can somebody please assist me with this problem or close down this acount and I can open a new one.</p>
112 replies
109 months ago
Fraudulent sim swop
<p>As per previous complaint, an unauthorised sim swop was done on my telephone number ********** 077 on 17 April 2017. It has been reported to Vodacom and they have made half an effort to resolve the issue, however, 1 month later I am still unable to use this telephone number and have received an invoice for R7420.28 worth of calls made on this number after the fraudulent sim swop was done. Despite Vodacom's promise to resolve the situation, no credit has been passed and I am still unable to use the number or get clarrity on the situation</p>
56 replies
Review Distribution
5 Star
1 (6.666666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (26.666666666666668%)
1 Star
10 (66.66666666666667%)