MM
maria M
Active since May 2014
3
Reviews
0
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Reviews
3 reviews5 months ago
Shocking bad Service
Do NOT go to Hyundai Boksburg Corner Rietfontein and Bass Street ! Bad service and bad experience! Every year we have taken BOTH of our Hyundai cars for their yearly service to Hyundai Boksburg . Every year we have experienced unfriendliness and unprofessionalism from the admin lady that prepares the invoice for us , but it was convenient for us as we are very close to this Hyundai, so we put up with it - until now. Well needless to say - never again! On the 28th Feb our Hyundai went in for the yearly service. Ours was the first in - but last out. We collected the Car just to find out a few months later the service record book was not stamped. On top of this the invoice we received was our registration but someone else's name and address. We went back to see them and managed to get the book stamped but now they cannot correct the invoice as it is older that 3 months. We usually check this but because we were in the process of moving we neglected to do so - trusting that Hyundai works with integrity and honesty. When we ask the admin lady to fix the invoice - she said it has to go to IT as they cannot fix it themselves. She was supposed to have given us feedback and we are still waiting. Not customer friendly at all . So who knows when or if the invoice will be fixed?Needless to say we will be taking our cars somewhere else in the future.
53 replies
19 months ago
Disgusting service from House of Ribs Boksburg
My family make it a habit to eat out often. On Saturday 14th Sep we decided to go have lunch at house of ribs boksburg. We walked in and waited a while before a waitress came to us to seat us. Showed us our table - just plonked the menus on the table and turned her back. Didnt introduce herself - very unfriendly. Didnt give us an option if we were there for lunch or breakfast (my son actually wanted the lunch but only the breakfast menu was plonked in front of us. We waited for over 10 minutes - she didnt come back to us. There were also so many other waitresses walking around - looked at us - and ignored us - even though they could see that we were waiting for service - as the menus were still on the table. Upon walking out we encountered the manager who said he would investigate and asked for our phone number and said he would phone us. Up till now not a single word or phone call. DISGUSTING service . Did not expect the same service from the manager that was on duty either. We at least expected feedback.
0 replies
126 months ago
Damage of goods and late delivery
On the 29th Nov we paid for a lounge suite, fridge,tv unit,and dining room set. Thembisa Mpafa promised delivery by the 3rd Dec . On the 2nd Thembisa phoned stating the diningroom sets in the warehouse was damaged, we had to choose a new set. We went there on the 2nd to choose a new set, just to be told that the new set we have chosen is out of stock. Delivery of the rest of the goods were promised on the 3rd between 9-10. (That never happened) I left a message for the manager to phone me. Peter VD Walt -Sales Man- phoned me to tell me delivery would be between 4-5 on the 3rd.We have been buying from them for 20 yrs and this is unacceptable service. Firstly no-one bothers phoning you to let you know of the change of delivery time, and secondly it looks like as soon as they rec yr money, they loose interest in you immediately.<br> I got the impression from Peter - take it or leave it- that was his attitute. Even after i explained all the running around they gave us.<br>
75 replies
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1 (33.333333333333336%)
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2 (66.66666666666667%)