KP
Kamzito P
Active since Jun 2014
16
Reviews
0
Industries
Reviews
16 reviews2 months ago
Betway let me down
Disappointed as a loyal member didn't get anything for my birthday and when asked about a relationship bonus at least I was told sorry no . Really Disappointed guys you always come through
448 replies
5 months ago
Error 122 took my winnings
I was playing 12 MASK FIRE DRUMS when I received in error message - error 122. The money I won is now not reflecting. Please assist with resolving this matter. I sent an email showing the winnings but nothing . What is going on guys. Im scared to deposit now
318 replies
7 months ago
HollywoodDeposit No loyalty
I was a massive fan of HollywoodBets for years however I have come to find out that there is never any reward for loyalty. Over the last few days , I have been given loyalty bonus and credit from 3 different competitors, others offer loyalty points and also from time to time give actual money back. That makes one feel loyal and looked after. Seems that HollywoodBets only allows deposits and one must wait for their birthday to get something small . Why cant you reward us loyal customers with something? I hope this gets take seriously because your competitors will take customers from you.
53 replies
7 months ago
Positive Outcome
Want to thank them for the speedy service and always getting back to me. The process is completely digital and the outcome is positive. I recommend to anyone considering assistance. Will be a long time subscriber after the last experience. You really come through in times of need. Keep up the great work
0 replies
10 months ago
Oversight
Really disappointed, was told I have a relationship bonus and than after waiting was than told it was an oversight sorry. For a loyal fan this isn't the treatment I expected. Let me down big time
371 replies
11 months ago
Absolute worst experience and service
I cannot express my dissatisfaction on the service and incompetence regarding my withdrawal claim. I have requested this escalated serveral times and after taking my own time to send over a dozen emails I keep getting the same answer. YES I UNDERSTAND HOW THE PROCESS WORKS, I SENT THE SAME PROCESS TO THE CONSULTANTS AND STILL THEY KEEP SAYING THE SAME THING. it really is a let down especially as i held you guys in the highest regard but this isn't right I chose to withdraw the full amount , however I got paid 1 portion and the other was put back into the retirement portion which was not my request. You tell me to use the amazing app or website and I did and now I'm told I can't get my entire claim Before agents are name dropped , I am sincerely requesting a complaints resolution manager to contact me
174 replies
11 months ago
HollywoodBets for the Win
Just want to say that I am impressed and extremely happy with HollywoodBets. Since joining i have had a pleasant experience and some great wins! I only would wish that from time to time you would be so kind as to grant a relationship bonus as your closest competitor does for all loyal players But well done and keep it up guys !
58 replies
31 months ago
Deducted Double for flight
I paid for my flight online, and all was great. The flight was superb. However, a few days later, I than get debited again From 01.09 I get a response saying back log of refunds , u find this unacceptable as this should be SA premiere airline. South African Airways Case Reference Number: 202300854495
0 replies
41 months ago
Mtn Take alot voucher not given
Mtn advertised if you upgrade in November you will get a R500 take alot voucher. I had such a great experience with the consultant who assisted me but I Never got my voucher I have been with Mtn for over a decade now and this is my 5th upgrade Surely a loyal client should deserve an advertised gift.
0 replies
42 months ago
Lincoln from Betway Awesome
Thank you Mr Lincoln. Called in and he was very helpful and even made my day with his good news! Please make sure he is rewarded for giving such rewarding service.
132 replies
Review Distribution
5 Star
4 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (6.25%)
1 Star
11 (68.75%)