Active since Jul 2014
I will never again do business with Progress Lighting Bellville. As soon as they receive your payment, then you have to struggle for feedback. I dealt with Vernon, he never phones or emails back. The product was not up to standard, I then phoned to complain. He never responded back. This is really pathetic, no customer service.
I am still waiting for my card that was supposed to be delivered by Monday. They don't pick up there phones, my card was already in Cape Town on Friday. You can email them as well no answer. Super unprofessional and will definitely not recommend them to anyone.
Very bad service experienced. Order was 20 minutes late and when I asked the manager, who's name is Collin, why is there a delay, he replied that it would have been on time in a perfect world. I then told him, i need to get back to the office. His reply was: "whatever". Then he rushed in to the kitchen and came out with a cheeky smirk and said my pizza would be ready in 10 minutes. I am definitely never going to order there again!
We got seated and asked for the wine list. When we decided on a bottle the waitress there, Charity Sithole, told us the cheapest wine is not always the best (nothing to do with her what my wine choice is), she suggested another bottle, which I declined. When the wine arrived she brought her choice and not the one we chose. I sent her back. We then ordered our food. After 5 minutes she asked us if we were going to be more than 30 minutes because the table is reserved for other people. (Why do you give us a table if you know it is reserved in less than an hour?) After QUICKLY finishing our food, I asked for the bill. When we received the bill both wine bottles were on the bill, I asked her to remove it and also asked for the card machine. After filling in the tip she asked me if I could give it to her in cash, because you already deduct 10% of bill? I told her I don't carry cash with me. (I was never in my life asked for that.) After swiping my card the SMS came through, it showed that she never added the tip. ( I don't know if she wanted the cash out of me again after I told her I don't have ),because she told me she forgot to add it??? And I am definitely not going to swipe again.
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