Active since Jul 2014
I purchased a sleeper couch from Forever Beds. The service was excellent. Bongani contacted me to enquire if he could assist me with my purchase. I explained to him my concerns and the urgency of the delivery. the couch was delivered in a matter of hours and he kept me inform regularly. He is very professional and I will definitely refer customers to him. Keep up the good work Bongani.
Really poor service. I waited in the line from 7:30 just to get to the front and be told that I needed another document. The lady told me that once I get the document, I have to stand in the que all over again. When I got back I joined the que gain. This time when I got to the front, the lady came out and took about 10 other people except me. This made me really irritated, so I phoned the manager. He told me that the lady was coming out now so I said it's fine. I'm in the que for another half an hour and it's raining. Altogether I'm in the que for 2 hours. This is by far the worst service anyone can get.
I received excellent service from Andile. She guided trough my car insurance cover and gave me a discount on my cover to which I really appreciate.
I went to Nedbank at Northmead Square to sort out a business account. I waited over 1 and an half hour to be assisted by the lady that does business banking. The branch only had one person doing the business banking and it took that person a hour and a half to sort out 1 customer, as there was only 1 before me. It is obvious that Nedbank does not think of their clients, because I had to spend half the day at the bank. I had to take hours off from work, which I don't think Nedbank cares about. I am seriously considering changing my bank, because I cannot wait so long everytime there is a problem with my account.