CG
Chad G
Active since Jul 2014
7
Reviews
0
Industries
Reviews
7 reviews17 months ago
100%
I had a seamless experience. Very strict but rightfully so.
0 replies
39 months ago
Updated Review: Support was provided and issues rectified.
This is an amended review, I previously rated Pharmacy Direct 3 stars and outlined that the contact centre was difficult to reach, however, once contact has been made the delivery is quite simple and easy. This review is now for 5 stars as I have had staff members contact me personally acknowledging the issues and came with reasonable solutions within 24 hours. I would like to thank pharmacy direct for this.
132 replies
39 months ago
They are OK.
Customer service is a nightmare. It is extremely difficult to speak to someone when there is a problem. However, once the scripts have been acknowledged (sometimes months later) the delivery is somewhat smooth. Frustrating, especially when this is the only way for medical aid to pay for chronic medicine.
132 replies
60 months ago
Y'all are cute.
The only insurer for single items I will ever use. My claim did take over a month to be processed, but this is as the circumstances of the incident were extraordinary. Naked did their best to ensure it went through as best it could, the claim validator was great and EXTREMELY helpful, she even took time out of her Sunday to update me a few times.
53 replies
80 months ago
How can I learn if the book is SO wrong?
Upon enrolling at University of Pretoria and attending my first Financial Accounting 121 lecture, we told to purchase "An introduction to the understanding of accounting for different entities," ISBN978-1-928481-51-5. The book is absolutely riddled with errors and typos, making it extremely difficult to know whites going on if you missed a lecture where an error was corrected. I am also not speaking about small insignificant errors, although those are abundant too, these are incorrect accounts and amounts used in examples and activities! It's a total mess.
0 replies
99 months ago
Paying for nothing for the last 7 months
My family and I have been going without internet access at home for 7 months now due to the lack of responsibility from their side to actually repair our line and take our concerns seriously. Numerous phone calls have been made by the account holder (my father), my mother, my brother and myself. All of which they will only speak to one of us. Having a father who travels for work means he isn't always at home to phone Telkom and BEG them to actually provide the services for which we pay... This means it is left to the other 3 family members who are in the country to try and, once again, BEG Telkom to provide the services for which we PAY. After getting my dad to call Telkom in a period that he was home for 3 weeks, Telkom promised to fix our line on 18 February 2018 at 12h00. Guess what? They didn't do it. Telkom can go back in their c all logs for the past 7 months and see the numerous phone calls made by me, the account holder's son and my mother, the account holder's wife. Telkom refused to help us in the matter as we aren't the account holder, regardless of direct relation as immediate family members. This has prolonged our struggle to get through to Telkom to fix our line. So we have phoned about every two weeks for the past 3 months trying to find out what is taking so long and get told every time that it has been "escalated" to NO AVAIL. I am disgusted by Telkom's disrespect to paying clients. Your support line hours are also absurd as your clients are mostly working class, who work from 09h00 til 17h00. Your lines open at 08h00 and close at 17h00... When do you expect your clients to phone in and log queries? Don't you, as a company, want to try harder to keep your clients, rather than having marketing tents up every where in the city. Please go look back at the call logs made with regard to our phone line and tell me what the issue was?
212 replies
134 months ago
Recycled number
My Cell C number was on contract for 2 years, which expired March/April this year, I can no longer connect to Cell C's network, which means i can't receive or make calls or SMS. I don't know if my phone number was recycled, but I am very disappointed. Why can't it be changed to a top up plan? I didn't use the SIM card for approximately 3 month s, but as it was a contract new voice, data and SMS bundles were loaded on monthly. I have since changed to Vodacom, but would like access to my old number again.
76 replies
Review Distribution
5 Star
3 (42.857142857142854%)
4 Star
0 (0%)
3 Star
1 (14.285714285714286%)
2 Star
2 (28.571428571428573%)
1 Star
1 (14.285714285714286%)