TD
Tinus B
Active since Jul 2014
17
Reviews
0
Industries
Reviews
17 reviews9 months ago
30 Working Days Lead Time To Resolve a Query
One cannot get hold of the ppra. The provided contact number is for a call centre, which can only provide general advice and cannot handle individual queries. As per the call centre, a submitted ticket can take up to 30 working days (a month and a half). Who can wait this long? Most of the time, people call the ppra to resolve a situation that cannot wait 30 working days. I need to resolve an issue before I can pay the ppra. Reference Number: 2106703
0 replies
22 months ago
Zero Service
I placed an order online and 9 days later, Nothing. Nothing meaning no communication, no emails, no calls. I had to initiate communication by finding working numbers on the internet (not their website). I found a director, made contact and so far nothing. Do NOT waste your time with this company.
0 replies
22 months ago
No Show Makro Deliviry.
Makro Strubens Valley. No delivery on delivery date stipulated by you. No communication to when the actual delivery will be. Makro Call Centre can only do so much. No answer at Makro Strubens Valley. Thus I can not get answers not try to arrange possible collection.
1 reply
26 months ago
VOX Please Let Go
VOX is messing about by not releasing email accounts and/or services related to the email accounts. It's been months.
2 replies
29 months ago
No Response On Any Platform
Your call centre does not have agents (under domains) as per the automatic voice. Your WhatsApp can't assist and requested I send an email. There has been no response to my emails for the last two days. How must one get assistance from a hosting company?
1 reply
42 months ago
Rainy Season - Promised Pro
Pointed out 2 leaks that required immediate attention, and got quoted. The very next time it rained, it leaked in the same places. Rhino Roofing is unwilling to come and complete the job or to refund the job.
0 replies
45 months ago
No Call, No Responsibility.
Another week has passed since my previous concern, and still, only 1 thing out of the several that needs to be done has been completed. 2 days before debit orders and nothing has been moved in 3 weeks. When I need you to pull up your socks and do what you are supposed to do and provide customer service, you seem to ignore me.
1 reply
45 months ago
Is it time to move banks
Been trying to close an account, move debit orders, close a loan account and change an account for 2 weeks due to my account details being used for fraudulent activity. In-store, the response was, all good, give it 48 working hours. Get a call from FNB, we are not aware of these requests, but we will get on it. 2 weeks later, none of the above have been attended to.
3 replies
45 months ago
Lost Time -
2 hours of communication and the issue is still not resolved. I am struggling with C-Panel and WP. I requested a call numerous times to no avail. 1-Grid, where did the GridHost service go?
5 replies
49 months ago
No Fibre and CellC does not care
Day 4 without Fibre. Pillar to Post blame here blame there. Every call agent provides different idea of situation. Every situation needs to be escalated and nothing ever happens with escalations. All I need is someone that can do stuff without escalation. Someone technical that has authority to do everything. Tickets gets closed without being resolved.
3 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (11.764705882352942%)
1 Star
15 (88.23529411764706%)