LM
Laken M
Active since Aug 2014
7
Reviews
0
Industries
Reviews
7 reviews9 months ago
Pathetic service
Ordered flowers last week Friday to be delivered Saturday at an expensive rate only for them not to deliver on Saturday at all. Their phone lines cut off when trying to call and on Monday when enquiring they advised that they ran out of the flowers I paid for and hence no delivery of which I was not notified of over the weekend. I agreed to a substitute of flowers, mind you the flowers were for bereavement, substitute delivery were a bunch of brightly coloured flowers which were inappropriate for the occasion, and again not even close to what I ordered. Pathetic service
0 replies
40 months ago
Raw food
Worst experience. My prawn main was cold, undercooked, and slimy. Upon sending it back all I received back were the remainder of my prawns without any sauce which was now dry, the sauce which I initially threw over the raw prawns was not replaced. All I received via the waiter was an apology from the chef due to loadshedding, no manager apology. And I still had to pay for that ****. Furthermore certain items on the menu could not be provided due to loadshedding. Currently I am unwell due to the undercooked prawns, if you cannot operate with loadshedding then close your kitchen instead of putting customers at risk of food poison!
0 replies
72 months ago
Ucook rotten food
Upon ordering from ucook for the first time, one of my meals which was meant to be fresh for 3 days was not! One of the components being the sweet potato was rotten which is a huge inconvenience and made my entire meal incomplete. When I contacted ucook to complain the response received was that i would received 10% off my NEXT ordered items.. I do not wish to order more items from ucook and i want my money back for the incomplete meal! When stating this to ucook via email I was ignored and have not received any feedback. This is unnacceptable and your after service is terriblr!
210 replies
78 months ago
Woolworths unhappy customer
Dear Woolies Vincent Park East London. I beg of you to better structure you food section or have some form of order. Customers line up for your famous woolies chicken against the very fridge that contains all you red meat items and are extremely aggressive in allowing any other customer in to get to those fridges. I found myself on four occasions now having to leave those items behind because I couldn't gain access to it which is beyond frustrating for me as a customer. Implement rules and regulation of where the line should be which is not obstructing the fridges!! It's terrible. Very frustrating.
0 replies
82 months ago
Safair Unprofessionalism - No confirmation emails and money deducted/ No communication
Safair has the worst customer service I have ever experienced, upon trying to change my flight details in terms of a route yesterday it deducted my money but no confirmation has been sent and the flight has not been changed. This is stressful and safair does not take into consideration the urgency or circumstance behind it. It has been more than 24 hours now and their customer service line just rings (not to mention that my phone bill is high just from waiting on the line), emails are not responded to, facebook messages and whatsapp's are not responded to. Why have these platforms in place if no one is going to assist us? There is no even notification to advise us as customers as to when this issue will be solved. It is negligent and unprofessional, what does safair stand for in terms of their values and culture? Right now all the airline is displaying is unprofessionalism which is not one. Stop posting about rugby world cup competitions and deal with real matters such as taking your customers money and rendering a proper service to us! Enough is enough safair its time to communicate properly, without communication such as now you have nothing.
0 replies
88 months ago
Pathetic Service/ Umwilling to go above and beyond to help
Skynet is being utilized by SAPS in order to delivery police clearance certificates to Pretoria and to return to police station whereby it was initially issued. Upon delivering my police clearance to Skynet East London they were uncertain as to the process to follow in terms of delivery and return to East London and were not willing to allow me to use their telephone to contact Skynet head office for further clarity, however it was successfully delivered to Pretoria. According to SAPS Pretoria the return was sent via skynet on 05 January 2019 which is now lost and Skynet is unwilling to help me track this which is urgently needed. SAPS Pretoria does not have a reference number and skynet is not giving me answers and simply telling me that they do not know. The police station in East London has no record of it being received either. Come on SKYNET this is our lives which you are implicating, your service is pathetic!
0 replies
123 months ago
Wrong Order
When you eat healthily all week by eating chicken breast In hope that you can eventually buy your favourite cheat meal.<br> <br> I took cab all the way to House of Curries Florida Road to purchase lamb breyani as a takeaway which is not the cheapest either.<br> <br> I then pay, receive my food in a closed packet and I happily go home only to open up my food and discover that it's dry breast chicken breyani which I did not want! Also I have paid more for food I don't want to eat anymore.<br> <br> I call the restaurant and I'm asked to return to exchange it, no way in hell I'm paying for another cab. Such an inconvenience and waste of my money and time.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (28.571428571428573%)
1 Star
5 (71.42857142857143%)