OD
Olwethu D
Active since Aug 2014
5
Reviews
0
Industries
Reviews
5 reviews15 months ago
My Service Advisor Prisca was amazing! And very responsive
My Service Advisor Prisca was amazing! And very responsive. She kept me updated on each milestone. The quality of the work also impressive upon inspection. My only gripe is how long it took for the repairs. I feel turnaround times could be better communicated to manage client’s expectations.
53 replies
27 months ago
****med by The Scriptures Brand
This page is incredibly responsive when you enquire. They ghost you the minute you make payment. I ordered in December 2023 and today my follow up text are on blue tick and no dress, no refund. RUN!!! In the opposite direction!!
0 replies
129 months ago
Appalling Service
On the 21st of August I took my car in for Service at Lindsay Saker Rivonia for Service. I was very disappointed at the Service I received. I pointed out to the guy who assisted me upon arrival, Willem, that my hooter was faulty. He assured me that they would look at it. When he called me later in the day to inform me of the additional repairs and associated costs he assured me once more that the hooter would be repaired within warranty. I then got collected from work and was told my vehicle was ready only to get there and to wait for an additional 20 min or so because my vehicle was NOT ready!!! Not only that but the hooter wasn't repaired as I was told it would be. I called Willem to find out why this wasn't done, he told me they didnt have the required part and that they'd have to source it, delivery would take 2 weeks. Once the part was delivered he'd call me. 4 weeks later having not heard from him I called in to enquire, this is when he couldn't wait to get me off the phone and showed zero interest in what I had to say! and went on to say he'll follow up and get back to me. 3 days later & no word from Willem or Lindsay Saker. I am most appalled at the lack of service received
0 replies
129 months ago
Billed for airtime not received
I purchased R160 worth of data using the Edgars OTA service but I am yet to receive the sms with the voucher pin.I called into both Edgars customer care and OTA customer service.Never in my life have I seen such a non-existent desire to assist!Spoke to a Nonhlanhla at OTA who evidently couldn't wait to get me off the line.She went on to say I should await a call from a consultant who will call me to rectify the problem.An hour later,I'm still waiting for that phone call.What I don't get is the logic behind me incurring further airtime costs all in an attempt to get a purchase that is rightfully mine.I also don't get how Edgars was so eager to distance itself from the malfunction when they in fact endorse the service.I was an Edgars customer before I even got to know of OTA!If the service is faulty then don't debit my account.If you're going to partner with an entity at least ensure they have decent customer service.I'm beyond frustrated and angered by this whole experience.Kindly assist by providing me with a credit to my account or a voucher pin and not a case reference number!
75 replies
132 months ago
Appalling Service for well over 9 months!
I found out in September 2014 when my car disc was due for renewal that fraud had been committed using my car details and that I was no longer the registered owner of a car I have financed through MFC. I reported the matter to MFC and proceeded to open a case with the Vehicle Inspection unit in Boksburg. I did as asked by MFC consultants Juanita and Mahlangu to best facilitate the process. What frustrates me about MFCs so called attempts to help me is the only time I ever get any feedback of any sort is when I run after the 2 aforementioned individuals. Their responses show zero progress and no desire to see this whole mess rectified. I am disgusted by the treatment and service... or better yet, lack thereof! that I have received from MFC! As a person who works in banking and client service, I know this to be unacceptable. Kindly advise how to get myself out of this as I feel stuck with your organisation. I can't get a take over from other banks nor can I trade the car in as I do not \own"the car!!!!"""
76 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (20%)
3 Star
0 (0%)
2 Star
3 (60%)
1 Star
1 (20%)