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Mashao R

Active since Aug 2014

6

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6 reviews

Berkowitz Shnier Van Niekerk & Assoc

4 months ago

Ref. Acc Number : NSB92372 - Unfair Billing

Last year around October, I was admitted to Olivedale Hospital because of a health condition. A treating doctor referred me another person to conduct physiotherapy, and on the same day I was provided with braces for my neck. I asked the gentleman who provided me with braces if my medical aid is going to cover the costs, and he assured me that I should not become worried and left me in my hospital ward. I was later surprised by an email from the service provider that I owe 1592.53.

0 replies

17 months ago

Ongoing Neglect of some of the Gym Facilities at Wonderpark Virgin Active

I am writing to formally address the ongoing neglect of key facilities at the gym. It is becoming increasingly clear that these issues are not being taken seriously, despite repeated concerns from members, please take note of the following : 1. Cycling Bikes – A Serious Safety Hazard: The same worn-out cycling bikes have been in use for an unacceptable amount of time, with no effort to replace or upgrade them. This is not just an inconvenience—it’s a serious safety issue. We’ve had situations where the handlebars flew off mid-session, almost injuring the person using the bike and putting other members in danger. This is completely unacceptable and needs to be addressed immediately before someone gets seriously hurt. 2. Sound System: The sound system has been broken for far too long, and yet nothing has been done about it. This severely impacts the gym experience, especially for group classes. 3. Every paying member deserves access to properly maintained and up-to- date equipment, regardless of membership type.

0 replies

18 months ago

Bad and Horrible experience with ABSA

Ref. C-***8 I have been a client of ABSA Bank for more that 20 years. During the month of February 2025, I went to make a study loan for my son at ABSA Bank. After submitting the required documents during my application, after some days, a consultant from ABSA called me requesting a proof of registration for my son and the university only gave me a letter of interned for registration because he is currently is forth year at the same institution. After some days a consultant from ABSA called to tell me that my loan has been declined because i did not submit proof of registration from the university. I did lodge a complain to Hello Peter and after a day of submission to Hello Peter, I received a call from ABSA branch Manager, telling me a different story to say my loan application was declined because of my affordability.. On 24/02/205, an ABSA consultant called me and I explained my experience and bad treatment from ABSA, I was under the impression that she will would help me to find out and explain to me in detail about my affordability but that did not materialized, the only respond that i got later in the evening of 24/02/2025 was that my case was closed. My experience with ABSA currently is that it is really a bad and horrible institution or it has employed bad employees. Now i had to look for a study loan from another bank and I was granted a loan from the bank and the money has been paid into my son`s university.

1 reply

18 months ago

Unfair Treatment from ABSA

I have been an ABSA client for more than 20 years. I am currently having a study loan with ABSA from 2022 when my child was doing his first year at Varsity College. Currently my child is doing his last/fourth year in the same institution, I tried to apply for a study loan and my application was turned down. My problem is that other banks has approved my study loan but my own bank decline my application. N.B. Because of avoiding too much administration in terms of repaying the study loan, i am left with two options : 1. Cancel my account with ABSA due to unfair treatment 2. Move my account to the bank that has approved my study loan Regards MP Raphasha

1 reply

26 months ago

ABSA Bank Study Loan Rejection

I have been an ABSA Bank client for more than 20 years, but currently the treatment that this bank is giving me is so bad. I am currently having an ABSA study load with ABSA Bank for almost two years, and my monthly payment is up to date. This year I tried three times to top up/apply the study loan because my son is doing his third year, and all my applications were rejected. In the interim, while my study loans were rejected, ABSA called me to top up my credit card, and sometimes I had to top up because of a financial situation that I was in. N.B. I am requesting ABSA to help me take my child to school.

1 reply

Absa Insurance Company Limited

31 months ago

Unfair treatment By ABSA I-Direct Insurance

My name is Mashao Peter Raphasha, I was treated unfairly by ABSA I-Direct insurance. On 05/01/2023, my car was involved in an accident, I tried to call ABSA I-Direct for road assistance to pick up my vehicle to a save place and I was told that my policy was terminated. On 05/01/2023, I called ABSA I-Direct to make a follow up on termination of my policy and the consultant who was helping me told me that my insurance policy was terminated as from 01/09/2023 and he further informed me that an email was send to me for notification. I was told by the consultant that the reason for cancellation of my policy was due to claim history and claim experience on my policy. Since I had this policy, I made two claims namely, pothole accident and replacement of passenger window. I feel unfairly treated because ABSA I-Direct did not notify me of the following : Limit on the number of claims that will result into termination of my policy. ABSA I-Direct failed to notify me during opening of the policy that if my claims exceed certain amount my policy will be terminated. N.B. I asked the ABSA I-Direct consultant who was helping me on the way forward and he told me that there is nothing that they can do, he further said I should go and look for another insurance company and as a customer/client, if I knew about this conditions, I would have opted for another better insurance compony.

1 reply

Review Distribution

5 Star

0 (0%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

1 (16.7%)

1 Star

5 (83.3%)

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