ZN
zanele N
Active since Sep 2014
25
Reviews
0
Industries
Reviews
25 reviews1 month ago
Refund me please
Vuma reach has finally deactivated the account, however, I don't have any feedback regarding my refund and vodacom says the line was in use obviously because the status has been on active. Can you retrieve all the calls and listen to what the agents proposed as a solution and refund me accordingly.
0 replies
1 month ago
Day light robery from Vodacom fiber. They chose not to deactivate the line and now I have to pay for it 😡😡😡
Not now vodacom fiber saying they won't refund me because the line has usage, obviously they activated someone else's router and I informed them same day and I was sent from pillar to post to date. Vodacom please retrieve all the calls since they are recorded and tell me why you couldn't deactivate the line same time.
2 replies
1 month ago
Horrible Customer service I can't cancel nor get my refund
Vodacom fiber consultants are sending me from pillar to post. It seems there is no process for refunds and vuma reach cancellation. I spoke to more than 5 consultants from February to date with no assistance.
1 reply
1 month ago
Bad customer service and poor service delivery
My fiber account still active and I don't have a line but have been debited for the past 3 months. Vodacom is sending me from pillar to post and I can't cancel the payment order on the App.
0 replies
1 month ago
Bad customer service delivery
I paid for fiber and it has not been installed yet and I've been debited from February to date with no line. I spoke to more than 4 agents and I don't get assistance. The account is still active on the app and likely to be debited again this month
3 replies
8 months ago
I would like to write a review about MiWay Insurance: I logged a call for the retention department and my request was attended to and exceeded my expectations
I would like to write a review about MiWay Insurance: I logged a call for the retention department and my request was attended to and exceeded my expectations. Thank you MiWay for putting your clients first and best customer service. The agent was very friendly, polite, and professional.
1 reply
9 months ago
I would like to write a review about MiWay Insurance: I logged a call on the app regarding my flat battery and they called within 5 minutes to attend to me and a technician was dispatched
I would like to write a review about MiWay Insurance: I logged a call on the app regarding my flat battery and they called within 5 minutes to attend to me and a technician was dispatched. My issue was resolved within 20 minutes. Best insurance. Rating: 5 out 5 ⭐⭐⭐⭐⭐
1 reply
29 months ago
I received excellent customer service from the first consultant Phumla and Busisiwe
I received excellent customer service from the first consultant Phumla and Busisiwe. I was treated as an individual and uniquely so
1 reply
34 months ago
Simphiwe provided excellent service taking my needs into consideration
Simphiwe provided excellent service taking my needs into consideration. I received personalized services
1 reply
42 months ago
The service was grea...
The service was great and I appreciated the follow-up call to check if I was okay
1 reply
Review Distribution
5 Star
5 (20%)
4 Star
4 (16%)
3 Star
0 (0%)
2 Star
3 (12%)
1 Star
13 (52%)