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Renato B

Active since Oct 2014

5

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0

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Reviews

5 reviews

Fedhealth Medical Scheme

4 months ago

Avoid Fedhealth!

Avoid them like the plague! My son joined Fedhealth who were helpful until he had signed up. Then the problems started. The scheme he signed up for suddenly changed, and so did the hospitals he could go to. He was told they would cover certain procedures, then when he tried to have something done they refused and then investigated him for non-disclosure even though he had disclosed everything on signup, and then cancelled his policy. An absolute waste of time and money. Unprofessional, rude, and impossible to get any clear feedback. Went to Discovery. Effortless and professional.

1 reply

6 months ago

Useless!

They're not even worth the one star rating. Shockingly bad service. I was given the wrong information when signing up to Fedhealth. A waste of time and money, and the consultant that assisted me won't respond to my emails.

0 replies

43 months ago

Bad service

My son went to the Bayside Ster-Kinekor last weekend to watch Avatar. We booked online and paid for snacks. When he got there the staff said they can't show the movie because of load shedding, even though the movie would end 30min before the power went off. The staff were slow and lazy and not interested in helping. It seems like they decided not to show the movie so they could leave early as Avatar is longer than normal. My son and his friends decided to see another movie instead of trying to get a refund. When they went to get snacks there was no more popcorn.... on a Saturday evening for the 8pm show! The "highly efficient staff"[please note the sarcasm] said they would have to make more popcorn which they did at a glacial pace resulting in my son and his group of friends missing the first 10min of the movie. It felt like we were inconveniencing the staff just for being there. We won't be rushing back to pay for bad service and insanely over-priced popcorn.

0 replies

Virgin Active South Africa

67 months ago

Impossible to cancel membership!

I cancelled our family membership in December... or so I thought. They only took me off and have left my wife on and want to charge R800 membership fees for April. I tried to call but get transferred from one consultant to another, then put on hold for ever... I guess in the hope that you'll give up and they can keep charging you. Now I'm informed that even though they stopped my account, and confirmed that the whole family membership was cancelled, they need to speak to my wife directly to cancel hers. If you're thinking of joining, don't!

0 replies

FNB (First National Bank)

77 months ago

Is anyone still working at FNB??

Even before lock-down I was struggling to get a response from my private banker. We had a great first meeting, but since then I have had conflicting information and no assistance. I received an email saying they had changed the debit order date for my personal loan, but it's still going off on the same date. There are a number of other things they promised to help with, and despite numerous emails over the last week I still haven't heard anything back.

2 replies

Review Distribution

5 Star

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4 Star

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3 Star

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2 Star

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1 Star

5 (100%)

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