KT
Kim T
Active since Oct 2014
11
Reviews
0
Industries
Reviews
11 reviews17 months ago
VW Radio Security Code
We brought a VW Polo brand new from VW and recently needed to replace the battery. Once the new battery was installed we were requested to enter a security code to activate the radio. On checking the manual there is a spot to add the security code but this was left blank by the dealer. As per VW this is a "security" feature. We need to take to car to our nearest dealer and pay to get our own code back ?!? We own the car, we own the radio, why do I now need to pay for this ? I laid a complaint with VW and they brushed this off stating that this is a security feature and I need to pay to get the code issued. What a load of nonsense. We own the car, brought it new and therefore own the car and its accessories ! This is a money making scheme , nothing else! I will NEVER buy another car from VW.
0 replies
38 months ago
Vini's - Our restaurant of choice
Vini’s is our restaurant of choice for a quiet romantic evening. My husband and I have been going to Vini’s since the 90’s and still love the food, the staff and the atmosphere. Over 25 years later, and still great pizza’s, pasta and ribs to die for!
0 replies
39 months ago
Change of Ownership - But at an additional cost !
We recently paid off our vehicle finance through Wesbank, and went to have the vehicle registered in our name. Apparently there is an internal issue with Ekurhuleni and Wesbank to have any vehicles in Ekurhuleni registered in the owners name. Why did Wesbank send us the forms knowing full well of this problem ? Further more , Webank can assist but at an additional fee? Surely if this is a Wesbank/Ekurhuleni issue, Wesbank should carry the costs - not the client.
112 replies
55 months ago
Sterns - Disappointing Service !!!
I was rather disappointed by the service I received from Sterns East Rand Mall regarding an Online Order I placed for a name pendant. I placed the order online on 22 September 2021, and selected the option to “pay in store with account”. On arrival at the store on 26 September 2021, they had no record of my order. No order was on the system and I was advised that they would have to upload my order on Monday morning. Once loaded Sterns would contact me with a reference number and update. I was further disappointed to hear that I could not pay on my account as only cash deposits are accepted – Sterns website clearly states you my pay on account. But what has really upset me, is that I was told this pendant would take 4 – 6 weeks !!!!!!! What ???????? As per Sterns website delivery can take up to 14 working days once the order has been confirmed. Surely as large franchise store like Sterns, should have standard operating procedures in place to ensure that what is advertised on your website in fact is happening in your stores???
0 replies
56 months ago
Claims are not settled 2 - 3 Days after submitted
Really disgusted by the service received from Discovery Health for settling my claim. I have managed my Medical Aid Saving EXTREMELY well and have more than enough funds to cover my tiny little claim. Both claims were submitted on 3 September 2021, with Discovery advising claims are settled within 2 - 3 days. It is now 13 days have now passed and still no refund. What is the problem Discovery?
53 replies
57 months ago
Emie Project - Stay away
We made use of Emie Projects (Charles) to erect a thatch lapa, build a braai and cast a floor for our entertainment area. Their work on the thatch was great, but the building of the braai was a total disaster! The braai was badly built - not level, height incorrect and the chimney a total mess. The boundary for the floor was not level nor straight. When we complained, and asked Charles to rectified his mistakes, he told us he does not like being supervised and told what to do!! He said he would return the next day to rectify the errors and cast the floor, but packed all his tools and never returned. Stay away if you need any building done by this company.
0 replies
61 months ago
Fraudulent Contact Opened
A Cell C contact has been fraudulently been opened up in my name. My ID number and personal details were listed with SAFPS last and and I was advised that any account or credit facility application would automatically be flagged and no account / contract will be allowed to proceed. How can Cell C approve a contact for an ID number which is listed on SAFPS when they themselves are a member of this group??? How is this possible that a company like Cell C does not follow due process and approve a contact for an identity which is listed and flagged as being compromised?
318 replies
62 months ago
Scoot - Awful Service!
What terrible service!!! Placed our McDonald order at 18h15 and after 2 hours , we still not not received our two burger meals. No feedback from Scoot. No update. No contact number. Went to 4 different McDonalds in our area and no-one knew anything about our order. We eventually had to re-order at McDonalds. Still no update Still no feedback Still no refund !!! Awful awful service!
0 replies
90 months ago
Free Screen Repair - NOT!
Dear Vodacom, Please stop calling me with your "fantastic deals" and how you going to save me money on my contact!! I have already been fooled once by Vodacom with their deals and what it includes. I renewed my Vodacom contract at the beginning of the year and was advised by the sales consultant that my phone came with 1 x FREE SCREEN repair. Excellent news. I signed the contact, got my new phone and went on my merry way. Alas, I dropped the phone and took it back to the Vodacom store where I signed up my contract to find out how to go about getting my 1 x free screen repair - Only to be told my phone did not come with a free screen repair!!! What?? That's one of the main reasons I took this phone!! When I queried this, I was told the sales person made a mistake and my phone was not included in the free screen repair. I immediately asked to speak to the manager of the store and once again was told that sales person made an error and I needed to pay for my repair. How can I now be told to pay for a repair when your sales person got it wrong?
210 replies
91 months ago
RCS Group - SHOCKING CUSTOMER SERVICE!!!!!!!
Can I give RCS a ZERO rating??? I made contact with RCS Group on 21 September 2018 to make a payment arrangement on my account - which by the way was 100% up to date!!!!!!!! I was advised that the Credit Department would contact me within 48 hours. RCS did not contact me back. I called again first week in October - no one called me back. I called again 8 October 2018 and was advised to send an email - no one responded Phoned again 10 October - again I was told that someone would contact me withing 48 hours. Phoned again 12 October - spoke to a supervisor who assured me she would contact me no later than Monday 15 October - she never called back Phone again 16 October - she told me she would contact me the following day. Phone again today 18 October - the supervisor who advised that she would personally handle my query is now on training!!!! Why can no-one at RCS handle my request???? Do I need to take this up with the consumer council before anyone will respond??? Thank goodness your calls are recorded so if anyone at RCS EVER decides to contact me back they can see just how SHOCKING their service is!
315 replies
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5 Star
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4 Star
1 (9.090909090909092%)
3 Star
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2 Star
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1 Star
10 (90.9090909090909%)