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lerato S

Active since Nov 2014

57

Reviews

0

Industries

Reviews

57 reviews

4 months ago

Very sad

I am writing to express my extreme frustration and anger regarding ABSA’s continued failure to protect my personal and banking information, despite this matter being formally reported earlier this year. I previously lodged a complaint informing ABSA that my bank statements were being sent to my old residential address, which I no longer occupy. I made it explicitly clear that I did not consent to receiving posted statements, and I raised serious concerns that my personal information had already been compromised as a result of this negligence. Despite this, I am shocked and deeply disturbed to report that the exact same issue has occurred again today. My former neighbour has sent me a photograph of my bank statement, which was reportedly handed to him by his son after being found at my previous address. This means that my sensitive personal and financial information continues to be circulated among third parties without my consent. This is a serious breach of my privacy and a gross failure on the part of ABSA to safeguard my personal data. I need to ask: • Does ABSA fully understand the severity of this situation? • Does ABSA appreciate the level of risk this exposes me to, including identity theft and *****? • Why was this issue not resolved after my initial complaint? Your continued negligence has now placed me at significant risk, and this is completely unacceptable for an institution of your size and responsibility. I demand the following with immediate effect: 1. A full investigation into how and why my statements are still being sent to the incorrect address. 2. Immediate confirmation that all postal statements have been permanently stopped. 3. Written confirmation of the corrective measures taken to ensure this never happens again. 4. An explanation of how ABSA intends to address the compromise of my personal information. If this matter is not treated with the urgency and seriousness it deserves, I will have no choice but to escalate it to the relevant regulatory authorities and pursue further action. I expect a prompt and detailed response.

1 reply

Rosebank College

5 months ago

Disappointment

I am writing to express my deep disappointment with the administrative handling of my academic records by Rosebank College. I was a registered student at Rosebank College from 2020 to 2021 and officially graduated in 2022 as a part time student, receiving my qualification certificate which I have attached. After losing my original transcript, I requested a replacement. However, the staff member who assisted me issued an incorrect transcript, which falsely indicates that I failed two modules with zero marks. This information is completely inaccurate. I have never failed any modules, and this is clearly evidenced by the fact that I successfully graduated and was awarded a certificate. I do not understand how it is possible to graduate if I had allegedly failed two modules, as claimed. Instead of investigating and correcting this serious error, the staff member insisted that I needed to repeat two modules, which is untrue. To make matters worse, my query was closed without resolution, and I was informed that I would need to repeat the modules in 2022. This response is both confusing and unacceptable, as it contradicts my academic history and graduation status. I am extremely concerned by the lack of accountability and poor administrative support demonstrated in this matter. I request an urgent investigation, correction of my academic records, and the issuance of a correct and accurate transcript reflecting my true results.

2 replies

7 months ago

Complain

Complaint I am very frustrated with how inconsiderate absa is

2 replies

7 months ago

Happy customer

After my complain about the bag that was damaged within a month of purchase Jo Borkett heard me and gave me an exchange, and it didn’t take long to be delivered Thank you Jo Borkett

0 replies

7 months ago

Disappointment

I am very disappointed. Bought a cross bag online, it took forever to be delivered okay finally it was delivered 10 days later, used the bag once the cross belt got ruined the very 1st day i used that bag. *****ed the belt again today the 2nd time when i have to use the bag the same thing happened. After I have spent R800 on a bag i was expecting more quality than this. 😢 and an efficient service delivery.

0 replies

Tsebo Facilities Solutions

12 months ago

Bad

Tsebo facilities at Akeso netcare clinic is selling lies to people. False advertising they present prices everywhere on their tv’s, pricing list as visible ad they can be but when you get to pay it is complete different price, they even mention that it is not their problem that prices on their tv screens have not changed it is management issue.

0 replies

23 months ago

incorrectly billed and bas service provider

Telkom will rob you day light and refuse when you want to cancel their services just to continue billing us incorrectly. I am enough about this service provider they will over charge you and not assist you when you want to stop their services . shame Telkom is disgusting.

0 replies

23 months ago

complaint

It is so frustrating to be with the same service provider for more than 5 years yet we are still dealing with bad service of billing. tell me how is it possible for Telkom to bill me extra 400 for 2 months and when you escalate they cant even give you a proper explanation. I have escalated for about a week now they still have not given me the answer as to why, Firstly the make assumptions that I might have subscriptions when they check nothing like that till today I am still waiting for them to credit me or rather give me an explanation as to why, let avlot the feedback.

0 replies

27 months ago

complain

very disappointed this year end of Feb I bought a box of Tinkies from checkers Haartebees. I found 4 tinkies instead of 6. I reached out to Tiger Brand to tell them what happened they since promised me to send the voucher even now I am still waiting for that voucher. :(

0 replies

35 months ago

Complain

To get the service at this branch ( Absa Atteridgeville) you need to que for about an hour to get a service :( this is sad because even to get a bank stamp you take about an hour.

1 reply

Review Distribution

5 Star

17 (29.8%)

4 Star

1 (1.8%)

3 Star

1 (1.8%)

2 Star

5 (8.8%)

1 Star

33 (57.9%)

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