TB
Tiger Brands
Unclaimed Business
TB
Rated in:
Scores reflect the Overall AI Score for each category
AI Review Summary
Based on recent customer reviews, Tiger Brands faces severe and systemic challenges across product quality, customer service, and complaint resolution. Customers consistently report finding insects, worms, and foreign objects in sealed food products across multiple brands including Jungle Oats, Tastic Rice, Albany Bread, and Purity baby food. The company's complaint handling process is widely described as unresponsive, with customers waiting weeks or months without resolution or meaningful follow-up.
Top Strengths:
- •Product Quality & Value: While scoring very low overall, a small number of customers still express long-standing brand loyalty to products like Tastic and Jungle Oats, indicating residual trust that Tiger Brands could rebuild upon.
Service Quality Ratings
MetricScoreIndustry AvgBest in Class
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#11
in Consumer Goods
NPS Score
-79
Recommended: Unlikely
Review Distribution
1.2|64 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(1.7%)
2(3.4%)
1(94.9%)
5(0%)
4(0%)
3(1.7%)
2(3.4%)
1(94.9%)
Recent reviews (64)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAA
Anonymous A
1 reviews | Active since Jan 2020
17 Mar 2026, 15:54
Investigate Under-Filled Blue Death Pwdr 🤣
TIGER BRANDS WANT TO COLLECT & INVESTIGATE UNDER-FILLED DOOM BLUE DEATH POWDER 100G? 🤣😂😅 THAT'S THE MOST STUPIDITY WORDS I HAVE EVER HEARD. IT'S UNDER-FILLED. 100G=50G POSSIBLY 30G 🙄 SIES ******* PEOPLE IN A WORLD WHERE EVERYTHING IS SO EXPENSIVE. BEWARE CUSTOMERS 😒
Helpful (0)
|Replies (0)AA
Anonymous A
1 reviews | Active since Jan 2020
17 Mar 2026, 15:54
Investigate Under-Filled Blue Death Pwdr 🤣
TIGER BRANDS WANT TO COLLECT & INVESTIGATE UNDER-FILLED DOOM BLUE DEATH POWDER 100G? 🤣😂😅 THAT'S THE MOST STUPIDITY WORDS I HAVE EVER HEARD. IT'S UNDER-FILLED. 100G=50G POSSIBLY 30G 🙄 SIES ******* PEOPLE IN A WORLD WHERE EVERYTHING IS SO EXPENSIVE. BEWARE CUSTOMERS 😒
0
Replies (0)AA
Anonymous A
1 reviews | Active since Jan 2020
17 Mar 2026, 15:47
Blue Death Powder UNDER-FILLED!🙄
Purchased DOOM Blue Death Powder 100g i complain regarding it being under-filled and was told that's how it gets filled. Which means its a 100g filling 50g or maybe 30g shame on You TIGER BRANDS for ******* customers in difficult times overcharging and refusing to give a voucher due to findings. Sies 🤢
Helpful (0)
|Replies (0)AA
Anonymous A
1 reviews | Active since Jan 2020
17 Mar 2026, 15:47
Blue Death Powder UNDER-FILLED!🙄
Purchased DOOM Blue Death Powder 100g i complain regarding it being under-filled and was told that's how it gets filled. Which means its a 100g filling 50g or maybe 30g shame on You TIGER BRANDS for ******* customers in difficult times overcharging and refusing to give a voucher due to findings. Sies 🤢
0
Replies (0)SS
Sizeni S
1 reviews | Active since Jan 2020
14 Mar 2026, 19:54
Cross and blackwell mayonasie with insects
On 27 February 2025 I bought cross and blackwell mayonasie, 28 February I opened first one to my supprise it was already opened with insects, and got dirty lid,I reported to them sending pictures that shows insects and rust.they keep on responding asking me to resend and even gave me whatapp number to send pictures.I am telling you peaple until today no one responded from them.I am still stack with risk full bottle of mayonasie scared. It is such a shame somewhere they responded back to say (no insects seen on the flour) while I query for a bottle of mayonasie.
Helpful (0)
|Replies (0)SS
Sizeni S
1 reviews | Active since Jan 2020
14 Mar 2026, 19:54
Cross and blackwell mayonasie with insects
On 27 February 2025 I bought cross and blackwell mayonasie, 28 February I opened first one to my supprise it was already opened with insects, and got dirty lid,I reported to them sending pictures that shows insects and rust.they keep on responding asking me to resend and even gave me whatapp number to send pictures.I am telling you peaple until today no one responded from them.I am still stack with risk full bottle of mayonasie scared. It is such a shame somewhere they responded back to say (no insects seen on the flour) while I query for a bottle of mayonasie.
0
Replies (0)SN
cW
colleen W
1 reviews | Active since Jan 2020
13 Mar 2026, 11:27
Tiger Brands Food Products
I bought a box of tiger oats bran and it was full of moths and weevils. I took a photo of the contents and the bar code on the box and attached photos to my email in January this year. What a debacle ever since. I thought it would be helpful to them to be aware of a faulty batch of one of their products . I have sent four different emails to various departments and the last one received from them was alerting me to the Popia act and requesting a whole list of information for them to proceed with my complaint !!! An Absolute Farce. I will no longer buy any of their products !
Helpful (0)
|Replies (0)cW
colleen W
1 reviews | Active since Jan 2020
13 Mar 2026, 11:27
Tiger Brands Food Products
I bought a box of tiger oats bran and it was full of moths and weevils. I took a photo of the contents and the bar code on the box and attached photos to my email in January this year. What a debacle ever since. I thought it would be helpful to them to be aware of a faulty batch of one of their products . I have sent four different emails to various departments and the last one received from them was alerting me to the Popia act and requesting a whole list of information for them to proceed with my complaint !!! An Absolute Farce. I will no longer buy any of their products !
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
2 Mar 2026, 08:19
Terrible customer service from Tiger Brand
I only gave 1 star as there is no option for a negative rating. I complained about a 1.1Kg Mrs ***** chutney that was fermented on 10 December 2025. They responded and said I would get feedback within a week. They collected the defective product and promised a response. I understand that it was December but I have still not heard anything, and it is now March 2026!! Terrible customer service
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
2 Mar 2026, 08:19
Terrible customer service from Tiger Brand
I only gave 1 star as there is no option for a negative rating. I complained about a 1.1Kg Mrs ***** chutney that was fermented on 10 December 2025. They responded and said I would get feedback within a week. They collected the defective product and promised a response. I understand that it was December but I have still not heard anything, and it is now March 2026!! Terrible customer service
0
Replies (0)RJ
Riekie J
1 reviews | Active since Jan 2020
25 Feb 2026, 08:34
Fattis and monis filled with mites and crawling insects !!!!!! Stsy away
Stay away from Tiger brand ,fattis and monis macaroni and spagetthi ...i opened a sealed pack and throw it into my tupperware ..the next moment i saw this creepy black mites crawling ,in my macaroni ...when i left it for 1 minute ,more crawl out ..The expire date is 8/2027 ...This is disgusting !!!! Thats why we get sick ,because their food is invested with mites and crawling horrible things ...look at the pictures of mine ,and open your sealed macaroni and you will see what i mean ...i have their jungle oats ,but i not going to open it ...Tiger brand you going to make the nation sick !!!!!! Unhyginic plant and dirty factory
Helpful (0)
|Replies (0)RJ
Riekie J
1 reviews | Active since Jan 2020
25 Feb 2026, 08:34
Fattis and monis filled with mites and crawling insects !!!!!! Stsy away
Stay away from Tiger brand ,fattis and monis macaroni and spagetthi ...i opened a sealed pack and throw it into my tupperware ..the next moment i saw this creepy black mites crawling ,in my macaroni ...when i left it for 1 minute ,more crawl out ..The expire date is 8/2027 ...This is disgusting !!!! Thats why we get sick ,because their food is invested with mites and crawling horrible things ...look at the pictures of mine ,and open your sealed macaroni and you will see what i mean ...i have their jungle oats ,but i not going to open it ...Tiger brand you going to make the nation sick !!!!!! Unhyginic plant and dirty factory
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Replies (0)L