TB
Tiger Brands
Unclaimed Business
TB
Rated in:
Scores reflect the Overall AI Score for each category
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Tiger Brands faces severe consumer dissatisfaction across product safety and complaint handling. Customers repeatedly report contamination including worms, weevils, maggots and insects in staple products, alongside taste and quality changes. Complaints submitted through email, social media and the website routinely go unanswered, and resolution attempts often end with token vouchers rather than meaningful accountability or product recalls.
TrustIndex
1.7
Jul '25 - Jun '26
Based on recent customer reviews, Tiger Brands faces severe consumer dissatisfaction across product safety and complaint handling. Customers repeatedly report contamination including worms, weevils, maggots and insects in staple products, alongside taste and quality changes. Complaints submitted through email, social media and the website routinely go unanswered, and resolution attempts often end with token vouchers rather than meaningful accountability or product recalls.
The most common complaint about Tiger Brands, based on Hellopeter's AI analysis of recent customer reviews, is Product Quality & Value. Product Quality & Value (1.0) is the dominant pain point. Customers describe insect infestations in Jungle Oats, Tastic, Morvite and Fattis & Monis, expired Purity baby food, soapy-tasting Albany bread, underfilled Doom canisters and inferior Aunt Caroline rice.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I had a jungle bar this afternoon after church. Luckily, I broke the bar unto a small piece before I ate it. When I looked on the chocolate jungle bar there was something that looked like blue nail paint inside, I first though maybe it's the wrap because it's also blue but upon inspecting it I saw that it was blue nail paimt peal or a peace of paint that fell onto the bar while being made. I'm shocked that these bars which are supposed to healthy are made with filthy fuman hands without gloves, you are making us eat germs. This is shocking to say the least. Im utterly dissappointed in the brand. Kind Regards Zinhle Gumede
1 reviews | Active since Jan 2020
I had a jungle bar this afternoon after church. Luckily, I broke the bar unto a small piece before I ate it. When I looked on the chocolate jungle bar there was something that looked like blue nail paint inside, I first though maybe it's the wrap because it's also blue but upon inspecting it I saw that it was blue nail paimt peal or a peace of paint that fell onto the bar while being made. I'm shocked that these bars which are supposed to healthy are made with filthy fuman hands without gloves, you are making us eat germs. This is shocking to say the least. Im utterly dissappointed in the brand. Kind Regards Zinhle Gumede
1 reviews | Active since Jan 2020
Tiger Brands Members Via Email are Rude and Unprofessional Purchased Beacon Original Marshmallow easter eggs 36s chocolate is stale taste like icing sugar , mallow is flat and thin. Expiry date is 21/06/2026 taste stale! Purchased from Pick n Pay HyperMarket William Moffett Retail PE. Is PNP changing the expiry dates or is Tiger Brands selling poor quality to customers? 🤔 Tiger Brands doesn't value customers. Sies! 🤢
1 reviews | Active since Jan 2020
Tiger Brands Members Via Email are Rude and Unprofessional Purchased Beacon Original Marshmallow easter eggs 36s chocolate is stale taste like icing sugar , mallow is flat and thin. Expiry date is 21/06/2026 taste stale! Purchased from Pick n Pay HyperMarket William Moffett Retail PE. Is PNP changing the expiry dates or is Tiger Brands selling poor quality to customers? 🤔 Tiger Brands doesn't value customers. Sies! 🤢
1 reviews | Active since Jan 2020
What happened to the beacon Nosh chocolate bar? This used to be our favorite chocolate but overnight this has become disgusting and shrunk in size. This is not milk chocolate any more, it tastes like left over cooking oil. Verry disappointing!
1 reviews | Active since Jan 2020
What happened to the beacon Nosh chocolate bar? This used to be our favorite chocolate but overnight this has become disgusting and shrunk in size. This is not milk chocolate any more, it tastes like left over cooking oil. Verry disappointing!
1 reviews | Active since Jan 2020
Tiger Brands product Perfect Touch Hairspray Clogs the nozzle no matter what. Have tried in another bottle - same problem. Waste of money as I have tried at least 3 times to purchase this item. Stocked by Clicks, their complaint resolution department also did nothing to fix this situation. Dont waste your money buying this !
1 reviews | Active since Jan 2020
Tiger Brands product Perfect Touch Hairspray Clogs the nozzle no matter what. Have tried in another bottle - same problem. Waste of money as I have tried at least 3 times to purchase this item. Stocked by Clicks, their complaint resolution department also did nothing to fix this situation. Dont waste your money buying this !
1 reviews | Active since Jan 2020
I have send your people and email, even logged a complaint on your website but nobody responded yet. Please contact me urgently 0761505154
1 reviews | Active since Jan 2020
I have send your people and email, even logged a complaint on your website but nobody responded yet. Please contact me urgently 0761505154
Tiger Brands has a TrustIndex of 1.7 out of 10 on Hellopeter, based on 64 reviews in the last 12 months. Hellopeter has tracked Tiger Brands across 774 total reviews. How is the TrustIndex calculated? →