MJ
mike J
Active since Aug 2019
85
Reviews
0
Industries
Reviews
85 reviews4 months ago
Lack integrity
I ordered a used damaged cell phone through Bob Shop. When I received the package it was far more damaged than I thought it would be. When advising Bobshop they made a decision which was not well investigated. Not a trustworthy company
0 replies
6 months ago
Very poor service
For months I have sent requests and complaints that my rain phone cannot receive or make calls from the landline.. eventually i was referred to the custommer care centre. They have not acted or contacted me in 2 weeks.. The people who assist need to be trained better. They also post under the confidential platform where I can't see their reponse
530 replies
6 months ago
Poor service
Not able to link system to landline network. The help center is incapable of assisting. Sending me to a local cell phone store was no good
212 replies
8 months ago
Clicks shocking service
My branch at village view was closed and all files were sent to Bedford center. For 10 days I have been trying to get a presrption delivered. The Email address does not work and people who answer the call cut you off. There is no access to a manager or senior staff member
0 replies
11 months ago
help
Last week I sent in a complaint saying i was unable to receive or make calls. The phone is set on volte but still no calls Send whatsapp message
232 replies
11 months ago
no calls
My phone is not receiving calls or able to make any calls other than whatsapp Please don't phone me it doesnt work (whatsapponly) E mail address james michael975@gmail.com
116 replies
12 months ago
Unhelpful agents Candice and Leane
A *****ulent debit went off my account and when reporting. Leane and Candice (supposed manager) both imp**** that i was party to the transaction, they never once read and understood the query. Candice had one solution recomending i complain. Expecting clients to jump though hoops when they were not part of the transaction and being so unhelpful is a poor reflection on the bank
116 replies
14 months ago
Poor customer consultation
I received an invoice but neither got an explanation or notification. Surely this should have been agreed.
0 replies
15 months ago
poor system
The privacy setting is not easy to get into and is more a hiderance than a helpful tool i try but cant get in
53 replies
15 months ago
POOR SERVICE
The 2 4 G sim cards are not transferrale between phone > Rain is only allowing unused number in new phone my number is unable to get cslls Their service department is not in SA the people are rude unhelpfil and of no use cutting you off at will
424 replies
Review Distribution
5 Star
3 (3.5294117647058822%)
4 Star
0 (0%)
3 Star
1 (1.1764705882352942%)
2 Star
3 (3.5294117647058822%)
1 Star
78 (91.76470588235294%)