Active since Aug 2019
I ordered a used damaged cell phone through Bob Shop. When I received the package it was far more damaged than I thought it would be. When advising Bobshop they made a decision which was not well investigated. Not a trustworthy company
For months I have sent requests and complaints that my rain phone cannot receive or make calls from the landline.. eventually i was referred to the custommer care centre. They have not acted or contacted me in 2 weeks.. The people who assist need to be trained better. They also post under the confidential platform where I can't see their reponse
Not able to link system to landline network. The help center is incapable of assisting. Sending me to a local cell phone store was no good
My branch at village view was closed and all files were sent to Bedford center. For 10 days I have been trying to get a presrption delivered. The Email address does not work and people who answer the call cut you off. There is no access to a manager or senior staff member
Last week I sent in a complaint saying i was unable to receive or make calls. The phone is set on volte but still no calls Send whatsapp message
My phone is not receiving calls or able to make any calls other than whatsapp Please don't phone me it doesnt work (whatsapponly) E mail address james michael975@gmail.com
A *****ulent debit went off my account and when reporting. Leane and Candice (supposed manager) both imp**** that i was party to the transaction, they never once read and understood the query. Candice had one solution recomending i complain. Expecting clients to jump though hoops when they were not part of the transaction and being so unhelpful is a poor reflection on the bank
I received an invoice but neither got an explanation or notification. Surely this should have been agreed.
The privacy setting is not easy to get into and is more a hiderance than a helpful tool i try but cant get in
The 2 4 G sim cards are not transferrale between phone > Rain is only allowing unused number in new phone my number is unable to get cslls Their service department is not in SA the people are rude unhelpfil and of no use cutting you off at will
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