IN
Indira N
Active since Nov 2014
4
Reviews
0
Industries
Reviews
4 reviews17 months ago
Incompetence on an extraordinary level
I cannot believe how my move is going or rather not going at all. I viewed a property at Palm View Estates on 1 November 2024 for 1 December, I secured the deposit a week later. Requested from both agents (Malebo Mogoshane and Busola Olukoya) managing the unit if I could move in on 29 and 30 November as I had engagements I could not defer. I filled in move in forms and had my lease signed on 21 November and paid rent as well by 21 November and and to my surprise, realised on 29 November with all my stuff packed up that neither of the agents submitted anything to the property manager whilst I parked with a truck full of my things on both 29 and 30 November. They seem to have a dispute of who should get the admin fee and decided to not send any of the filled forms forward on purpose. Malebo purposefully did not send forward any forms and then proceeded to tell me that I have to suffer for Busola not wanting to pay him the admin fee and also told me how I didn't even have all the mandatory forms needed for the property. On notifying the property manager, Daniel from Sigma, of my dilemma, he proceeded to ignore all my calls the entire day despite promising that he would get back to me shortly, I totally understand agents dropping the ball but everything seems to be at the cost of the tenant which is unfair. I have now had to pay for movers on both days who returned my furniture to my previous dwelling, with no assurance of when I can even move in and missing work meetings and a wedding, I am beyond frustrated at this point.
56 replies
22 months ago
Very happy with the ...
Very happy with the claim experience with MiWay, they made it very easy.
53 replies
127 months ago
Great service
Thanks for the excellent service and going the extra mile for me as a customer. Much appreciated. You are great at your job, keep it up.
75 replies
129 months ago
Refusal to repay incorrect debit order
I settled my account with Direct axis on 16 September 2015 but they incorrectly debited my account on 23rd September 2015. When I call and ask for a detailed statement on my account, they send it but cannot explain how I can still be eligible for a debit order when I paid off the full balance for month-end, and seemingly more than I owe them. After trying to call back several times, this Maloney keeps saying 'hello, hello,' and then hangs up and won't answer my queries. I am livid at your poor service and reporting you to the banking ombudsman for your deceitful conduct as a 'financial institution!
75 replies
Review Distribution
5 Star
2 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (25%)
1 Star
1 (25%)