Active since Nov 2014
I just downloaded the new MTN App to see why my debit keeps getting higher and higher, only to find 3 numbers on my name/account that I NEVER app**** for but have been paying for. How can someone open accounts in my name without my knowledge or permission, and how do I delete those accounts and get refunds since they've already been opened WITHOUT my permission?
I have been having problems with the speed and connection of my fiber for months, and have sent numerous messages without receiving any service. The "live chat" on both "online" and my "app" is totally useless, and you don't get ANY response from it. I am paying for 500/200 and getting under 50 Mbps. As soon as more than one device is used, we lose connection. I think for the amount of money a person pays per month, they should receive decent service. This has been going on for months.
Worst afterservice EVER. I tried to get a report stating the phone is UNREPAIRABLE for my insurance. Do you think they can do such a simple thing when they have a clearly damaged phone in their hands? No, because I got the phone in 2021 and cannot produce an invoice (by the way, the phone was an upgrade), they cannot assist. What a load of rubish,
I just sorted out a *****ulent transaction after I had to cancel my debit card and wait for a new one, only for the same transaction to go off AGAIN, this time with a reference to my old card number on "Rifasting".
I want to thank Clementia Maimela in the FNB Commercial department for the friendly, fast, and professional service she provided this morning. I had an urgent issue with one of our accounts, and within 8 minutes, she sorted it out for me. She was extremely friendly, professional, and helpful. Thank you very much for making a stressful day a little less stressful.
The sliding door clinic based in Gauteng is one of the best experiences I have had with getting something repaired or replaced. They were highly professional and quick to respond to my requests. Within a week of my first contact, I received a quote, and the necessary repairs and replacements were completed on my sliding door. If you ever need your sliding doors repaired or replaced, "The Sliding Door Clinic" is the way to go.
Nedbank's credit card division continues to charge me bank and card fees, despite my account being paid in full in July 2025 and my request to close the account. I have NOT used this account in over 2 years and cancelled all of my cards. How can they still charge for something that has NOT been used and has been cancelled?
Thank you very much to Kagiso (Gee) Sihlangu for the excellent service you provided. He was friendly, very helpful, and professional in providing an excellent service. He is a good acquisition for Outsurance. Thank you for your advice and quick response.
Temu usually gets Fastway to deliver, but my last two parcels are supposed to be delivered by GFS Express, which is USELESS. My order has been overdue for delivery, and the only way to contact them is via phone. And already with that, you hold on for a while, just to be informed that there is a problem with your delivery, and they are sorting it out. Extremely UNPROFESSIONAL. I hope and pray that TEMU stops using GFS Express.
I have been trying to report a fault on my Fibre line without success. For the amount I pay per month, I would expect much better service. My line was accidentally cut by the **** eater, and I have been trying to report it without success.
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