LP
Louanne P
Active since Nov 2014
71
Reviews
0
Industries
Reviews
71 reviews2 months ago
Unacceptable after service for damage phones- Woodmead & Eastgate
Worst afterservice EVER. I tried to get a report stating the phone is UNREPAIRABLE for my insurance. Do you think they can do such a simple thing when they have a clearly damaged phone in their hands? No, because I got the phone in 2021 and cannot produce an invoice (by the way, the phone was an upgrade), they cannot assist. What a load of rubish,
56 replies
5 months ago
FNB Second *****ulant transaction with a cancelled card no.
I just sorted out a *****ulent transaction after I had to cancel my debit card and wait for a new one, only for the same transaction to go off AGAIN, this time with a reference to my old card number on "Rifasting".
53 replies
5 months ago
EXCELLENT Service - FNB Clementia Maimela.
I want to thank Clementia Maimela in the FNB Commercial department for the friendly, fast, and professional service she provided this morning. I had an urgent issue with one of our accounts, and within 8 minutes, she sorted it out for me. She was extremely friendly, professional, and helpful. Thank you very much for making a stressful day a little less stressful.
71 replies
5 months ago
VODACOM-PAID UP ACCOUNT NOT IN SERVICE.
My debit order went off double on the 3rd already and up to date I still cannot use my phone and when I contact customer care, they say, my phone is in arrears and they cannot assist. I have tried numerious methods to get my number sorted out WITHOUT success. You would think for a customer who have been with Vodacom since 1994, you would get a better service.
142 replies
6 months ago
FNB ***** DEPARTMENT-WORST DEPARTMENT EVER.
The WORST department you can get from FNB is the ***** department. I have been trying to get funds back from FNB for a *****ulent transaction that was debited from my account on 16/10/2025, without success. I have been attempting my FNB banking app, FNB online, and telephonically and gets transfered from one person to the next. Eventually I though I reach to correct person, "Nokuthula Nkosi", who said that she doesnt see this debit in my account and that I must e-mail it to her to show her, which I di on th 27th of October already. STILL, NO RESPONSE. I got an e-mail stating I my must call the ***** department AGAIN. Is this the level of service, you would expect from a bank?
71 replies
6 months ago
Unacceptable service from FNB.
I'm getting no assistance, either through my FNB app or by calling them. I accidentally transferred funds into the incorrect account and need it transferred back urgently. Both accounts belong to me. I have been trying for the last hour via FNB online banking, FNB app, and telephone, WITHOUT any real assistance.
53 replies
6 months ago
"The Sliding Door Clinic" - Best service ever.
The sliding door clinic based in Gauteng is one of the best experiences I have had with getting something repaired or replaced. They were highly professional and quick to respond to my requests. Within a week of my first contact, I received a quote, and the necessary repairs and replacements were completed on my sliding door. If you ever need your sliding doors repaired or replaced, "The Sliding Door Clinic" is the way to go.
0 replies
6 months ago
Nedbank credit card division charges after account paid in full.
Nedbank's credit card division continues to charge me bank and card fees, despite my account being paid in full in July 2025 and my request to close the account. I have NOT used this account in over 2 years and cancelled all of my cards. How can they still charge for something that has NOT been used and has been cancelled?
0 replies
7 months ago
DOUBLE PAYMENT AFTER PAYING EFT WITHOUT MY PERMISSION
After I paid EFT for them to install cameras on my premises (almost 19 days ago), ADT Fedelity went and deducted the same amount via debit order from my bank, which left me in overdraft. Not only do they not come back to me regarding this, but I would like to know who is going to pay for the interest and the fees involved in sorting this out, as well as HOW long this is going to take.
53 replies
8 months ago
UNSATISFYING SERVICE FOR LONG TIME CUSTOMER.
I have been with ADT Security for over 20 years, and even when others advised me to switch to a different security firm, I remained loyal because of the excellent service they provide. However, for the last few weeks, I have been trying to obtain a quote for security cameras. First a sales consultant came for a quote. When I explained to her that I had someone put in BRAND NEW cameras that I bought, but halfway through he disappeared, she gave me the advice that I she would rather get the technical department to come out and finish the installation, as she can see that the cameras still have the plastic on and are brand new. This was two weeks ago. They came out a week after, and since then, I have heard nothing. This is not the service I expected, considering I have been with them for so long.
53 replies
Review Distribution
5 Star
16 (22.535211267605632%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (4.225352112676056%)
1 Star
52 (73.2394366197183%)