CV
Cobus W
Active since Nov 2014
4
Reviews
0
Industries
Reviews
4 reviews6 months ago
Corrienne Furniture is a ****
Like Divan P, we also ordered a buy one, get one free deal on their website for bedside cabinets with fridge, humidifier, light and wireless device charger. Ours was supposed to be delivered mid September 2025, then the 11 October. Despite several emails to follow up on our delivery, today is the 31 October and we still haven't received a tracking number, nor any further feedback, nor further responses on our emails. The product was advertised on YouTube, Facebook and other ads on popular social media platforms, before purchasing I checeked Trustpilot etc and all seemed aboveboard...now it's evident that it's a ****, so don't deal with them!!!
0 replies
11 months ago
Excellent Service!!!
Bought a Delta 2 on 13 April 2023, primarily to power three laptops during loadshedding. In early March 2025, it started having issues with the fan kicking in randomly at full speed while not under any load & unit powering off automatically during the night & failing to power up in the morning, also wouldn't connect to the wi-fi network or ecoflow app & unit display reflecting a near empty battery after charging all night connected to an uninterrupted AC 220V wall socket. I reported it & Ecoflow collected the unit after a few back-and-forth emails to clarify the issue, and they returned it a few weeks later, reporting the techs found nothing wrong. I plugged it in to test using the same laptop & 2nd monitor setup & within a day or two, the same issues cropped up again. I reported it & after a few more back-and-forth emails, I indicated that I'd had enough. The service team collected the unit & a new one was delivered a few days later without any further arguments. Naturally, being used to service-poor SA, I was impressed. A week later, to my pleasant surprise, I received a follow-up email from Yu, who is part of the Ecoflow customer service team, checking to see if everything was OK with the new unit. Now, that's brilliant service anywhere in the world!
0 replies
14 months ago
Unexpectedly brilliant - Biddulphs George
Biddulphs was the only company that visited our premises to take inventory before sending us a quote. During his visit, Nico Burger was friendly, professional, and efficient. His quote was detailed and easy to understand. I also communicated via email and telephone with Desre Stoffels, and she was just as friendly and helpful and always responded instantly to all communications. On the day before as well as on the morning of the move, both the office and the truck crew called beforehand to confirm their ETA, and they arrived within minutes of the promised time. Henry, the driver/supervisor, as well as his crew, were exceedingly friendly, helpful, and professional at all times. For the first time ever, we suffered absolutely no damages whatsoever during a move, and that says a lot because, over the last couple of years, we've relocated numerous times. After 25 years in JHB, we moved from Jhb to Taupo NZ 10 years ago, then from Taupo to Plettenberg Bay, in Plet, we moved once to a smaller house after the kids left, then from Plet to Sedgefield, from Sedgefield to Hartenbos, and since we moved 4 times in and around Hartenbos before moving to our current address in Mossel Bay. So we've worked with just about every professional moving company in SA and one from NZ, and the Biddulphs staff and their incredible service was just on another level, which, considering how tired and irritable anyone gets during a move, says a lot...so thank you to Nico and Henry and their crews for making life so much better during our last move...Oh yes...their pricing was highly competitive as well!!!
53 replies
14 months ago
Afrihost - No internet solution
We recently moved to a new address, and on 11 January 2025, prior to the move, I booked my fibre line to be installed on 01 February 2025 at the new address; needless to say, the installation never happened. After contacting Afrihost many times, their service provider Openserve finally did the installation eight days later on 08 February; since then, the line has never worked, and today is 11 February, and we still have no internet. Each time, the Afrihost agent insisted I move my computer to connect it via ethernet cable to the router to check the settings. Then, after approximately an hour of trying various ineffective solutions, the Afrihost service agent finally booked another ticket with Openserve to investigate a line fault. For the third time, we're once again waiting 24-72 hours for Openserve to respond. It seems Afrihost and Openserve are playing a to & fro blame game, leaving us spinning on a corporate merry-go-round without internet! I've spent over 8 hours on the Afrihost WhatsApp helpline and the Afrihost app, exchanging well over 1000 messages with over 20 support agents & 34 emails & still no internet!
0 replies
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2 (50%)
4 Star
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1 Star
2 (50%)