Active since Dec 2014
I recieved a settlement letter on 3rd December for the amount of R5267.64. which i paid in full in 3 payments, 2 of them of the 4th, and the last one on the 5th. Now apparently I owe more, because i didnt do it in one payment, on one day. The demigod/manager Charlene is now threatening further legal action. It is an absolutely pathetic attempt at money grabbing. I cannot believe how a company can get away with doing things like this. Ive paid in full, leave me alone!!!
These people will take money off your account even when the debt is settled. No contact number, emails get ignored. Absolute rogues, dont deal with them at all of youll be sorry.
This company will take money off your account even when youve settled the debt. No contact number, emails dont get a response .Absolute rogues. Dont deal with them at all, or youll be sorry
They are fake. the positive reviews from: Jessie M, Luke Y, John B, Amy B and Amor L are also fake. Most written on the same day, from accounts that all started at the same time, one hell of a coincidence. They are simply CV harvesters.
Waiting 13 days now for my services to be reinstated. Telkom cancelled my services after being told not to, I was told " dont worry sir, everything is ok..." a month later all my services were stopped. Was told to reapply. So I did so. Two Saturdays spent at the telkom store, countless lies from the call centre agents... " it wil be up in 5-7 days sir" then it was "72 hours sir..." then " 12 hours sir.. " now it's been 13 days and still nothing. Do yourselves a favour and get a wireless isp , when they say 3 days they mean it.
Last month (oct) towards the end of the month my landline and internet stopped working . After being told by telkom that it was a cable fault and that it may never actually be repaired. I'm guessing this is an attempt to force migration to their wireless services. Two weeks later, on my return from work everything was working again. Now end of November, it has all stopped working again. Went to the telkom store and had to call the 10210 number. After 45 mins on the phone there was no awnser . The woman there then logged the fault online. How long will this take I wonder. I'll give it a few days, if no joy I'll cancell my accounts and get a wireless isp instead of dealing with telkom and their unreliable service.
Totally dead phone line since Monday. Call centre said a manager would call me. Still waiting... Call centre says general fault in my area, and have no idea how long it would take to fix. Seriously considering closing my account today and hooking up with a wireless isp. Tired of telkom and their **** service.
I have been trying for 3 weeks now to get my line upgraded. Been on the phone with telkom everyday, after horrendous waiting on the line , and getting nowhere, I eventually went into a Telkom store, only to be told that my area does not support a 10mb line. I then called the 10213 number again and was told that i could get up to 20mb in my area. So again I placed the order. I was told that I would receive a order number by sms during the day. I still have not received it. Every time I have to deal with Telkom its a horrible experience , I am totally fed with them and cant wait to ditch them when fibre is rolled out in my area. I HATE TELKOM.
Placed an order for a line upgrade on Monday 12 Feb 2018. Called in on Tuesday, to see the progress. Was told that no order had been placed, so the consultant then allegedly placed the order. Called in on Wed 14 Feb, and spoke to Nofundo, who again informed me that no order has been placed, yet again. Nofundo then gave me an email address to send my complaint to since no supervisor was around to take my call. The address doesnt work. ( ********** It comes as no surprise that nobody wants to deal with Telkom, absolutely apathetic to their customers, and grossly incompetent. I wonder if they know that this level of service, will turn people away and result in retrenchments for them, like it did last year.
I just received my monthly bill, to the tune of R3360.79. When I called the call center they said it was because of<br> data charges. I explained to the guy that I only have a 1 gig package, and was told that if the limit is exceeded<br> it would automatically continue to rack up data, which I would have to pay for, and was told that this was in my terms and conditions of the contract. Well, dear Autopage, you duped me, but I assure you that I wont ever be paying you a single cent, ever again. Nobody mentioned that to me, perhaps its a way of catching people out, either way, so long...
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