Active since Jan 2015
Shocking Service, We traded our BMW in with them and bought another BMW from them. The contract was signed on the 22 July. It's now the 06 August and they have not yet paid the settlement for the vehicle we traded in, we keep getting told it will be paid today, then another day goes by and nothing is paid. We were also charged R 5000 for the 150 000km service, when we queried over and over on what exactly was done on that service, they ( M&s Motorlink ) picked up the service was not actually done. We then took the vehicle in last weekend for the service, only to find out later all they did was change the oil filter and the oil. And to add a cherry to the cake, we still 3 weeks later waiting for our number plates. ( our temps have already expired ) I have sent messages which don't get replied to, and when I call empty promises are made. The service is unacceptable and actually disgusting.
i cancelled my up to date account more than 4 months ago and now they have handed me over for an outstanding amount and refuse to pay me my deposit back.
I signed a contract with Vumatel on the 31st August, finally on the 26th September the fibre lines were installed. It's now two weeks and i am STILL waiting for a router to be delivered, i have spoken to Nofikelo twice, Nomandla twice, Noku twice, Akhona, and a few that i forgot to take names down, all they do is escalate this matter, by sending e-mails. I keep getting promised that someone will call me back and i'm still waiting. This is ridiculous, Nepic can install and connect immediately, should just go with them. and what's even worse is that i am existing Vodacom client and this is the service i get.
Waiting since 26th August for Fibre. Finally got the fibre cables done, now waiting almost two weeks for a freaken router to be delivered. i have spoken to the consultants at least 4 times a day and ALL they do is log flippen calls or send e-mails, they even refuse to put me through to a manager. this is ridiculous, pathetic and unacceptable.
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