JF
JOHAN F
Active since Mar 2009
66
Reviews
0
Industries
Reviews
66 reviews1 month ago
*****ulent company or site
Be careful. This is a *****ulent site. Amounts are going through your account that you did not approve
0 replies
6 months ago
No refund as promised
Ticket #455748 and Ticket #557458 This company does not want to give me a refund after 3 days, i bought this. Be careful. Now i get videos on how to work with this, I WANT MY REFUND, and i will go somewhere else. They are full of excuses
0 replies
9 months ago
Item incorrectly labeled on the online site, also in description
Order OD434924654629432100 refers. I searched for 5-litre wine, selected the item, indicated as 5 litres. Delivery came, a 3-litre wine was delivered. The item is displayed as 5 litres, in the description and when you search. I sent this complaint to Makro, ref #14F8N. No response. Clearly, Makro, or the staff, is not worried about this complaint. I am not impressed. Is this the way to trick customers into paying for items that are actually not the correct items, for the money? Makro, your credibility is going down the drain! This is false advertising
159 replies
10 months ago
Account closed, still monthly service fee charged and sms received to PAY
The credit card was closed, and the outstanding amount was paid, confirmed with the consultant at your customer service centre. This was in May. Now i am harassed to pay the Monthly Service Fee after the account has been closed. On 5 June, i sent this to SanlamMoneySaver@rcsgroup.co.za, received a call no AR2701363, and today i again get an sms as a reminder to pay?? I did indicate that if this is not resolved, i will complain on HelloPeter, it seems it does not matter to Sanlam. Explain this, please. How?
280 replies
12 months ago
Pick N pay site not working, nor does the links in the emails for weeks
The site has not been working for the last few weeks. I have tried to click on the email link, but it goes directly to your it, not successful. This is the message: Oops, we need to mop this up! Please wait a few moments and try again.
1 reply
13 months ago
Domestic and commercial Appliance Repairs ignoring calls and messages after they received their money
These people are ****mers. Be careful, you will lose money. They do not answer phone calls after the work has been done and there is a problem. I have sent several WhatsApp messages, and tried to phone, but nothing. I had my dishwasher repaired, only used it 3 times and now there is a problem and i cannot use this at all. I was very nice in the beginning, but they ignoree you They do not honor their warranty,
0 replies
29 months ago
Cannot activate my credit card
I received my credit card that i need to activate i phoned 5 times, and got cut off during the process by your system. Eventually I spoke to an agent, but got cut off before i could activate this. Is this the service i can expect by using this credit card. I am not impressed; this is my first contact as well.
803 replies
31 months ago
Rude unprofessional
I was put through from Santam. Waited 10 minutes for someone to answer. Norma Mbuce answers and tells me she was on lunch and the customer had to wait. She interrupts you when you talk, and does not care if you complain. I hope someone listens to this call as it is recorded, that I was told. Useless company with rude staff.
393 replies
32 months ago
Excellent, best price, friendly professional person. Thanks Santam
Excellent, best price, friendly professional person. Thanks Santam
0 replies
33 months ago
Order number 1241325765, item cancelled, no refund paid since 1 July
Order number 1241325765, placed on 1 Jul Item cancelled without consulting with me, cancelled then informed me with no reason. Refund promised since that time, no refund paid. I had to ask, i was promised they will investigate, asked my bank acc, nothing happened. Game, when will i receive my refund?
0 replies
Review Distribution
5 Star
3 (4.545454545454546%)
4 Star
1 (1.5151515151515151%)
3 Star
4 (6.0606060606060606%)
2 Star
13 (19.696969696969695%)
1 Star
45 (68.18181818181819%)